JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
ESSENTIAL JOB FUNCTIONS:
Perform guest registrations (check ins & check outs), room assignments, and special requests
Knowledge of daily hotel operations, policies, procedures, and internal rules
Knowledge of Brand’s operating systems and Brand’s customer loyalty programs
Knowledge of guest rooms, locations, amenities, features, and all other services offered
Knowledge of room rates, packages, discounts, and promotions
Ensure proper credit when checking out guest(s) and handle late charges accordingly
Knowledge of cash handling and bank procedures to check out all guest(s)
Bank out at end of shift by following drop procedures
Answer phones, handle mail, and take messages
Assist guests with problems and questions; ensure all guest problems resolved
Knowledge of the city, local area, and attractions
Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry
Know all emergency procedures and the proper action to take
Operate safe deposit boxes
Deliver express checkouts and newspapers. Inspect conference rooms and common areas to ensure cleanliness
Perform security walks of both hotel and parking lot
Investigate and address noise/part issues
Set up, prepare, and maintain breakfast area
Full-time, residential, salaried position. Includes room & board and health benefits. A 1-2 year experience of providing leadership and service...
Apply For This JobGirl Scouts of Alaska Hiking Counselors work with a staff partner to lead daily hikes around Anchorage. You will plan and...
Apply For This JobThis internship offers the opportunity to help conduct field research in Reykjavik Iceland with one of our research teams. This...
Apply For This JobFUN, SUN, AND SAILING: now hiring Deckhands for the sailing ship ARGIA. Enjoy a season sailing out of the charming...
Apply For This JobDescription 募集背景 ファイナンス・シェアード・サービス(沖縄)チームを設置するにあたり、新たなチームメンバーとしてご活躍くださる方を募集致します。 業務内容 ファイナンス・シェアード・サービス(沖縄)での経理業務を、経験、能力および適性を応じて下記2種類のいずれかについて担当いただきます。 ホテルの収入精査業務 ・ホテル宿泊システム、会計システム等を操作し、収入の集計、精査をする。 ・ヒルトンの会計ポリシーに基づいたデイリーワークの遂行 ・月次決算 ホテルの売掛金関連業務 ・ホテル宿泊システム、会計システム等を操作し、売掛金にかかる請求書発行およびシステム照合をする。 ・ヒルトンの会計ポリシーに基づいたデイリーワークの遂行 ・月次決算 上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。 Requirements 応募資格(必須) ・2年以上の経理経験またはホテル勤務経験者(例:フロント、レストラン) ・Excelで表計算(関数を用いた計算処理)ができる方 ・基本的なPCスキル...
Apply For This JobThe Director of Operations is responsible for continually focusing on achieving resort profitability through revenue generation, cost control, guest satisfaction...
Apply For This Job