Hilton Darwin Looking for Assistant Food & Beverage Manager at Mitchell Street Darwin, Northern Territory Australia Full Time

Description

About the role

The Assistant Food & Beverage Manager has the key responsibility of ensuring that PepperBerry Restaurant, Palm Court Lounge, Conference and Banqueting operations at Hilton Darwin are managed as successful independent profit centres, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. Located in Darwin CBD.

Duties

As the Assistant Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: 

• A team player who respects others and their cultures, encouraging consensus building 
• Ensure that safe and healthy working practices are implemented at all times 
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during operation hours each day 
• Have detailed knowledge of departmental standards, explain these standards to the team and assess team members’ performance against these standards
• Plan, prioritise, organise and control the day-to-day operation 
• Communicate effectively with the Front Office and Groups & Tours teams to maximise in-house and group business
• Describe, assign and delegate duties and authority for the operation of the restaurant at all times
• Manage the departmental operation, rostering and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary
• Attend and participate in regular F&B and operational meetings
• Carry out selection interviews and make effective recruitment decisions
• Ensure that standards training, and assessments are carried out 
• Carry out any other reasonable duties and responsibilities as assigned

Requirements

Skills & Experience

An Assistant Food & Beverage Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years in a managerial position in a 4 / 5-star category hotel
• Able to communicate in English, both verbally and in writing, with guests and employees
• Motivated and committed, flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals
• Strong F&B and Conference & Banqueting operations knowledge and skills 
• Bar and/or Restaurant management background
• Strong leadership, people management and training skills 
• Guest oriented and able to confidently build and exceed service standards
• Strong interpersonal skills and attention to details
• Strong people management communication and planning 
• Able to work under pressure and deal with stressful situations during busy periods
• Weekend and public holiday availability

Benefits

• Team Member Travel Program
• Family & Friends Travel Program
• Go Hilton International Food & Beverage Discounts
• Access to Hilton University, offering more than 3000 courses
• Team Member Rates at DoubleTree Esplanade Car Park
• One Team Member meal on shift

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