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A MAGIC Agent directly addresses the needs of Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
What will I be doing?
As MAGIC Agent, you will directly address the needs of Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A MAGIC Agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What are we looking for?
MAGIC Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Drive for Results
Understanding the Business
Hospitality
Teamwork:
Adaptability
Developing Self
Reliability
Cultural Awareness
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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