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At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!
Position Summary
This position supports, guides, and provides business enabling tools to the Global Sales organization. The Sales Analytics analyst will conduct robust deep dive analyses and reporting which will allow Global Sales to better understand their respective markets while reducing our distribution costs. We are looking for data curious candidates that seek to understand process and can connect with our business partners to leverage data and drive improvement. They should also be able to take a project from end-to-end: gathering business requirements, working with all contributors to the project, and delivering results to the stakeholder without much oversight from a supervisor.
Key Responsibilities
- Collect data and analyze effectiveness and return on investment from all sales channels. Wrangling large datasets using Python, SQL, etc. to identify opportunities and understand performance
- Run and distribute monthly reports to support and track sales activities. The ideal candidate will seek opportunities to improve automation of reports and analyses to support leadership and teams in a timely manner
- Create dashboards to give Senior Management a concise and clear view of all sales activities on a regular basis
- Work with Global Sales and Alliances teams to gather relevant data
- Recommend initiatives to reduce the cost of sale and implement those initiatives as needed
- Lead analysis to support Sales projects and present analytics findings to leaders
- Build complex and robust models to analyze Sales data and make recommendations to Senior Management
- Focus on constantly improving the quality of the data used in Sales Analytics (internal and external data)
- Other duties as assigned
Minimum Requirements
- Bachelor’s degree (advanced quantitative or business degree a plus) or an equivalent combination of education and related working experience
- 2+ years of work experience in business planning, quantitative analytics, pricing revenue management, finance, sales, marketing, or related work experience
- Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience in writing complex Snowflake SQL queries or other programming / coding language, and experience with Tableau, or similar software
- Strong analytical skills including aptitude for problem solving and constructing logical analytical arguments
- Strong communication, negotiation, and presentation skills, including written and verbal communication
- Comfortable with handling sensitive information, applying sound judgment of what can and cannot be shared internally and externally
- Ability to develop dashboards/PowerPoint presentations and present in front of large audiences
- Ability to work effectively with multiple projects in a fast-changing environment
- Hawaiian Airlines is regulated by the Department of Transportation (DOT – regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
Preferred Qualifications
- Master’s Degree in Business, International Relations, Finance, or related field
- Advanced level ability to manage a reporting database environment, troubleshoot, and automate reporting within Python/SQL/Snowflake
- Previous airline experience (partnerships, pricing revenue management, network, finance, marketing, sales)
- Understanding of relational database architecture and the ability to merge large data sets from disparate sources
- Airline reservations or global distribution system knowledge (Amadeus preferred)
- Familiarity with the travel environment in the Asia-Pacific-North America region with an understanding of customer and distribution capabilities
- Experience in a multicultural cross-functional environment
About Hawaiian Airlines
Now in its 94th year of continuous service, Hawaiian is Hawaiʻi’s biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi’s best employer by Forbes. Hawaiian® led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
For media inquiries, please visit Hawaiian Airlines’ online newsroom.
