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The Senior Systems Engineer with more than 15+ years of experience is responsible for the maintenance of systems in Spruce Pine, NC. Systems are related to plant production, QC processes, inventory management, business applications, safety and health applications, and laboratory data management. This includes the resolution of helpdesk tickets, developmental updates to systems, and relevant technical support for plant production.
The Systems Engineer is also responsible for main or backup application support for any current and new corporate applications as determined by management.
Your Team
Reports to Associate Director, Sudipta Sarkar
What You Will Do
Responsible for Development on the existing legacy applications Responsible for Operation of technical systems and make sure the applications are running in production of Spruce Pine, NC plants and Labs Working with other technical FTE’s and working to support multiple applications in the plant and labs Respond to user inquiries by troubleshooting, diagnosing and fixing problems with business applications, troubleshooting configuration and installation problems. Perform Level 1, 2 and 3 support Apply knowledge of computing systems and software structure Learn proprietary and industry software packages; use that knowledge to create project deliverables Provide company wide support for industry software packages Create and maintain comprehensive documentation as it relates to application behavior, equipment, and configuration(s) Participate in after-hours troubleshooting, and/or on-call availability as needed Exercise solid engineering judgment on design approaches. Work professionally and effectively with other departments. Organize and execute tasks methodically and efficiently.
What You Need
What is Nice to Have
What Makes You Eligible
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
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