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Description
Apply Now! We would love to meet you!
The Donation Services Associate is typically the first point of contact for customers that are dropping off items at retail stores. Donation Associates provide excellent and friendly customer service by greeting customer’s timely and providing assistance as needed. The Donation Associate is responsible for keeping products organized by following Goodwill standards.
Various Schedules are available. Tell us about your availability! Ability to work evenings and weekends is preferred. Donation hours at our Retail Centers are Monday through Saturday 9:00 a.m. to 9:00 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Shifts can start as early as 8:45 a.m. and end as late as 8:45 p.m.
Urgent need for Part Time: Saturday & Sunday. Great 2nd job opportunity!
Minimum Pay starts at $15.00 per hour.
OPEN INTERVIEWS conducted on Thursday & Friday from 11:00 am to 2:00 pm. Drop in and meet our fantastic Management Team and hear about employment opportunities OR call Christine, Human Resources at 719-900-5812 to schedule an interview. We look forward to meeting you ~ See you soon.
Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.
What you can expect
Gain experience – Add problem-solving and task management skills to your resume.
Save on shopping – employee discount
Paid time off – based on hours worked, you may elect to use PTO as soon as it’s earned.
Great People – Friendly, supportive team members.
Fun work – Goodwill stores help people discover great bargains and thrifted treasures.
OBJECTIVE:
The Donation Services Associate is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer’s timely and providing assistance as needed that may include lifting or unloading donations from a customer’s vehicle or other area. Associates are expected to handle goods with care showing respect for items donated.
QUALIFICATIONS:
* Must be able to make decisions by following Goodwill standards and guidelines.
* Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.
* Must be able to work in various weather conditions with varying temperatures.
* Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
* Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.
* Must be able to communicate effectively with customers, managers, supervisors, staff and peers.
KEY RESPONSIBILITY AREAS:
* Provide excellent Customer service, greeting customers in a timely manner, answering product questions as needed.
* Assist customers by unloading donations from vehicle or other area(s).
* Ensure donated items are handled with care and sorted into appropriate bins or production areas.
* Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
* Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
* Cross-train in other departments or areas to act as a back-up for other areas as required.
* Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.
* Order supplies using provide computer equipment and software programs.
* Ensure supplies are kept well stocked at remote site(s) as necessary.
* Track and report donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
* Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.
Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify
We promote a Safe & Drug-free Workplace.
Physical Requirements
Attachment to Job Description
Position: Associate I, Donation Services Dept Number: Various
(This information is required to ensure compliance with various workplace regulations.)
Guide to Physical Requirements:
* Continuously (5-8 hours)
* Frequently (3-4 hours)
* Occasionally (1-2 hours)
* Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over – FREQUENTLY
Moderate: 15-44 lbs – CONTINUOUSLY
Light: 14 lbs & under – FREQUENTLY
CARRYING:
Heavy: 45 lbs & over – FREQUENTLY
Moderate: 15-44 lbs – FREQUENTLY
Light: 14 lbs & under – FREQUENTLY
PUSHING/PULLING – FREQUENTLY
REACHING:
Above Shoulder – FREQUENTLY
At Shoulder – CONTINUOUSLY
Below Shoulder – CONTINUOUSLY
TWISTING – FREQUENTLY
BENDING – FREQUENTLY
KNEELING/CRAWLING – OCCASIONALLY
SQUAT – OCCASIONALLY
CLIMBING:
Use of legs only (stairs) – OCCASIONALLY
Use of arms & legs (ladders) – OCCASIONALLY
HEARING – FREQUENTLY
VISION:
Visual, close – CONTINUOUSLY
Visual, distant – OCCASIONALLY
Visual, depth perception – FREQUENTLY
HANDS/FINGERS:
Simple grasping – CONTINUOUSLY
Fine Manipulation – FREQUENTLY
Repetitive Movements – CONTINUOUSLY
WALKING – CONTINUOUSLY
STANDING – CONTINUOUSLY
SITTING – NEVER
SPEAKING – CONTINUOUSLY
OTHER, please describe –
Qualifications
Behaviors
Team Player – Works well as a member of a group
Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Ability to Make an Impact – Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Goodwill of Colorado is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
