Goodwill of Central and Northern Arizona Looking for Head of Executive Communication – Thrive Full Time

Position Description:

Designs, develops, and executes digital executive level content, strategy, and messaging on behalf of the CEO for both Goodwill of Central & Northern Arizona (GCNA), and Thrive Services Group Inc. across a wide variety of platforms. Promotes mission, vision, and brand-focused messaging on behalf of the CEO. Thoroughly understands the business, mission, and vision to create consistent and uniform messaging on behalf of the CEO.

Essential Duties and Responsibilities:

1. Conceptualizes, writes, and edits digital communication to various audiences on behalf of the CEO primarily through various social media platforms.

2. Partners closely with Legal, Marketing & PR, other departments, and the Sr Executive Assistant to the CEO & Director of Admin Development to ensure cross-functional communication is appropriately executed. Follows internal marketing guidelines at all times.

3. Plans, designs, and executes a comprehensive and customized communication strategy around organizational core values, and the CEO’s personal brand.

4. Strategically shares the CEO’s voice on specific topics aligned with Company strategy, mission and vision including innovation, sustainability, diversity, and government relations through social media platforms.

5. Creates messaging that deepens understanding and engagement of the Company’s overall mission, operational goals, and individual growth opportunities.

6. On behalf of the CEO, creates content which builds local and national awareness of the Company’s capabilities and builds strategic alliances and partnerships to support our work.

7. Develops analytics and reporting to measure success of Executive Communications efforts.

8. Attends various internal and external meetings/events, including culture events, community meetings/events, etc. in an observer capacity.

9. Plays critical role in driving company culture change efforts and change management processes.

10. Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s Degree or related experience; work experience in Marketing, Communications, Business or another related field preferred.
• Independently motivated and able to take on tasks and duties without immediate direction.
• Excellent written, verbal communication, and analytical skills.
• Creative problem-solving skills and high-level learning agility.
• Strong history of quickly building relationships (internal and external), gaining credibility, and partnering with department leaders and peers.
• Strong organizational and detail orientation skills.
• Experience with enterprise level social media accounts.
• Comprehensive understanding of social media analytics.
• Understands the value of a good brand and how to build value through social media.
• Excellent internet search and navigation techniques required.
• Strong integrity and commitment to ethics.
• Ability to work respectfully with coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
• Experience with Microsoft Office software suite and other data systems.
• Hands-on, team-oriented, and highly-responsive approach with flexibility and positive attitude.
• Valid drivers’ license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K (Immediate participation upon hire)
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona – We Put People to Work!

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or .

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website () to learn how to report it.