Role Overview
We are seeking a dedicated Student Success Coordinator to work closely with mentors and mentees, providing guidance, resources, and oversight to ensure their success within the program. Your proactive approach, positive demeanor, and remote working experience will be essential in making a meaningful impact on our students’ journeys.
Key Responsibilities
Establish meaningful connections: Reach out to mentor and mentee pairs through phone and email, building strong relationships that facilitate growth and learning.
Guided support: Utilize the CHAMPS software platform to track and assist students from initial pairing to successful program completion, ensuring their progress is on track.
Collaborative engagement: Participate in weekly virtual team meetings via Zoom to stay updated on program developments and contribute your insights.
Interactive sessions: Assist in organizing and delivering engaging monthly Zoom and Facebook Live chats for CHAMPS participants, fostering a sense of community and shared learning.
Social media presence: Engage with CHAMPS student participants on platforms like Facebook and LinkedIn, creating connections beyond the virtual classroom.
Program operations: Collaborate with the Technology & Operations Specialist to manage ongoing program activities, ensuring a seamless experience for all participants.
Flexibility in support: Undertake additional student support activities as assigned, showcasing your adaptability and commitment to student success.
Minimum Qualifications
Reliable internet connection
Proven experience working remotely in an unsupervised role
Positive and collaborative approach when working with students and peers
Preferred Qualifications
Master’s degree is preferred
Familiarity with Zoom video conferencing
Experience with student information systems like CampusVue
Proficiency in utilizing learning management systems (e.g., Canvas) for educational material delivery
Strong written and verbal communication skills
Demonstrated organizational abilities in maintaining communication records
Physical Requirements
While the job primarily involves telephone and computer use, it may also require interaction with colleagues and clients. Reasonable accommodations can be made to meet these requirements.
Communication Skills
Effective written and oral communication is essential. You will excel in both one-on-one and group settings, delivering instructions, correspondence, and ideas with clarity and professionalism.
Mental Demands
Your ability to manage stress in a fast-paced environment, handle multiple priorities, and collaborate effectively will be crucial. Your adaptability and sound decision-making will contribute to a positive team dynamic.
Join our team and play a pivotal role in shaping student success. We look forward to reviewing your application.
Employment Type: Full-Time
Salary: $ 50,000.00 Per Year
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