254215
Atlanta, Georgia
Full-Time
Regular
Provide exemplary customer service to fans as well as other departments within Georgia Tech (GT) Athletics. Work within the GT Athletics structure and mission in order to increase revenue through ticket sales using industry best practices.This position will interact on a regular basis with: Athletic senior leadership, staff, and fans. This position typically will advise and counsel: N/A This position will supervise: N/A
Job Duty 1 –
Provide high-quality customer service across all sport programs/Athletic hosted events.
Job Duty 2 –
Partner to maximize revenues through ticket sales and operations.
Job Duty 3 –
Provide daily support to aspire new sales and retention staff members.
Job Duty 4 –
Assist with ticket reconciliation, cash management, data entry, and daily ticket office operations.
Job Duty 5 –
Assist with student ticketing process for all sports.
Job Duty 6 –
Build and maintain all volleyball ticketing database.
Job Duty 7 –
Assist in the building and maintenance of other sports databases as needed.
Job Duty 8 –
Perform other duties as assigned
Educational Requirements
Bachelor’s Degree or an equivalent combination of education and experience
Other Required Qualifications
This job requires availability to work evenings, weekends, and holidays as needed.
Required Experience
Up to one year of job related experience
Additional Preferred Qualifications
Previous experience working in a Division I ticket office and working knowledge of ticketing software
SKILLS
This job requires good customer service skills; ability to interact with individuals professionally and courteously; working knowledge of basic computer applications.
Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.
This is not a supervisory position.
This position may have financial responsibilities.
This position may be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel.
This position does not require security clearance.
Job Grade: A5
Georgia Tech is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of race, ethnicity, ancestry, color, religion, sex, pregnancy (including childbirth, lactation, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, marital status, disability, genetics (including testing and characteristics), or protected veteran status, uniformed service-member status, political affiliation or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.
Georgia Institute of Technology is committed to making our online job application as accessible as possible. In the event you require accessibility assistance applying for open positions, please contact us at [email protected].
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