Georgia Tech Looking for ITSP Manager Sr. (Research and Instruction) Full Time

Serve as senior manager in delivery of support to a large organizational unit’s IT systems, technology and requirements or manage a program having critical impact campus-wide. Leads multiple groups in defining and responding to IT needs. Responsible for setting employee goals, assessing performance, providing feedback, and making pay recommendations. This position will interact on a consistent basis with: campus, unit and OIT management and staff, vendors. This position typically will advise and counsel: campus, unit management and staff. This position will supervise: management and staff of multiple IT support teams.

Job Duty 1 –
Formulate and administer policies and programs related to information technology support.

Job Duty 2 –
Identify broad objectives, directs significant programs and manage significant human and financial resources with a high degree of autonomy in meeting specific IT needs.

Job Duty 3 –
Assume accountability for and stewardship of campus resources consistent with goals and objectives.

Job Duty 4 –
Oversee development of systems and procedures to protect institutional assets.

Job Duty 5 –
Participates with other senior managers in establishing strategic and operational plans, approaches and objectives.

Job Duty 6 –
Makes decisions on system/infrastructure matters and ensures achievement of objectives.

Job Duty 7 –
Manage human and IT resources and activities across a diverse set of users and functional areas.

Job Duty 8 –
Perform other duties as assigned

Educational Requirements
Bachelor’s Degree in Computer Science, Information Technology or related field or equivalent combination of education and experience

Required Experience
Eight years of job related experience

Required Qualifications:

Must have excellent communications skills and ability to make technical presentations, create technical documentation, a strong service orientation, and the ability to work well with other professionals in providing technical solutions in an advanced computing environment.

Must have proven ability to provide leadership, coordination, and assistance of technical personnel.

Requires an understanding of data center management and information technologies including information security; hardware/software installation and management of Linux and MS Windows servers and desktops; directory services such as MS Active Directory, LDAP; DNS; storage, file sharing protocols and backup/restore processes; network architecture; web; High Performance Computing; and programming and scripting languages.

Preferred Qualifications:

Candidate should have a demonstrated level of scholarly achievement and technical and entrepreneurial productivity commensurate with the highest standards of Georgia Tech.

Experience in large-scale network and systems administration in a highly distributed multi-vendor environment supporting research, instruction and administration is preferred.

Experience with large scale software development, database management systems, and design and implementation of highly available environments is helpful.

Previous work experience in a college or university environment is preferred.

SKILLS
This job requires advanced knowledge of and skills in the development, installation and maintenance of IT hardware and software typically of a high degree of complexity and/or having campus-wide scope and impact. Additionally, skills in technical management, project management, strategy development, organization, communications and customer service are required.

This is a supervisory position.
This position has financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

This position follows a hybrid schedule, meaning there will be a combination of working on site and working from home.