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Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
Job Description
Experian Consumer Services (ECS) is seeking an energetic, detail-oriented project manager to lead the execution of strategic initiatives and day-to-day operations for our Ecommerce team.
As the Project Manager, you will focus on leading projects related to the development and optimization of Experian’s direct-to -consumer website and platforms, special projects to improve workflows and processes, and “business as usual” execution of the team’s work.
You will help drive projects from inception to completion, assuming accountability for managing tasks, milestones and status updates for the team and stakeholders across the organization.
The right candidate will be highly driven, organized and process-oriented, and insistent on achieving operational excellence. Experience with Jira, Confluence and related tools to manage complex projects and teams is required for success in this position.
The Project Manager will report to the Sr. Ecommerce Program Manager and will primarily work alongside a team of program managers, web developers, optimization specialists, UX designers and data analysts.
Responsibilities Include
- Lead project execution across Ecommerce and related cross-functional teams: kick-off projects, document and communicate requirements, be accountable for milestones and timelines, and escalate risks/issues to stakeholders in a timely fashion
- Evaluate and help improve the Ecommerce team’s workflow, templates and reporting capabilities in Jira, Confluence and related tools
- Maintain roadmaps and backlogs for direct-to-consumer website development projects and optimization tests
- Actively participate in project planning to define project scope, objectives, timelines and milestones across multiple teams
- Provide thorough status updates on project accomplishments in real-time to key stakeholders verbally and in writing
- Facilitate collaboration and conversations between project team members as needed
- Create, maintain and update documentation of the ecommerce team’s operations, processes and programs
- Assist with resource availability, allocation and assignments within the Ecommerce team
- Perform other related duties as assigned
Qualifications
Knowledge, Experience, Qualifications and Skills
- 3+ years of project management or related experience
- Expert knowledge and experience with JIRA or similar project/work management tools
- Experience organizing and orchestrating complex projects across multiple teams
- Ability to handle multiple tasks at once with a high attention to detail
- Strong written and verbal communication skills
- Experience with Confluence, Microsoft Office suite, Tableau, Adobe Analytics
- ScrumMaster, PMP or Six Sigma certification(s) are a plus
Additional Information
Additional information
Why choose us?
Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programs are designed so you can come to work feeling your very best self. Our benefits focus on health, money, and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or preparing for the next big milestone in your life, we have a range of flexible options to have you covered!
- To learn more about our culture and what it’s really like to work here, check out our interactive guide here: https://view.pagetiger.com/experianguideforcandidates/1
- Could this be the role for you? Apply now to start your journey with Experian.
- To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #UniquelyExperian
- Youtube video link: https://www.youtube.com/watch?v=trvcHqr81TY
- Experian Careers – Creating a better tomorrow together
- Find out what its like to work for Experian by clicking here
Perks
- 3 weeks of vacation to start, five sick days and two volunteer days (plus twelve paid holidays)
- Competitive pay and comprehensive benefits package
- Flexible work schedule and relaxed dress code
- Fully remote or in-office hybrid model, depending on location
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.
We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact… the list goes on. See our DEI work in action!
The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected!
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.
We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact… the list goes on. See our DEI work in action!
The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian and discover the Unexpected!
