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About The Job
Reporting to the Community Care Manager, the Community Care Coordinator’s principal focus will be to manage and support our community platforms and initiatives, driving the success of a diverse and engaged community. The candidate will be directly responsible for a wide range of tasks, including Discord community management, customer service, event coordination, and ambassador program management. The role includes ensuring all community interactions adhere strictly to Elsewhere’s creative vision and values.
Responsibilities for the role include but are not limited to the following:
You’ll love your time at Elsewhere because…
You’ll be successful in this role if you…
Compensation And Benefits
Elsewhere’s Values
These values are real and guide all of our decisions in how we operate and how we treat people. This includes our decisions to hire, reward, and fire. Every single person at Elsewhere will be held to these standards. This is how we build a great team, achieve our goals, and do so enjoyably.
INCLUSIVITY Elsewhere is a haven for our staff, artists, and audiences to experience the joy of expressing their authentic selves. Everybody has the right to feel welcomed and understood here, in direct defiance of all the ways our society tries to divide us up out there. We crave connectivity and togetherness. We’re curious about the unknown. We’re open-minded to a fault.
OPTIMISM The chills we get experiencing transcendent music in a crowd remind us that a better world is possible. Elsewhere is a celebration of that feeling – of joy, wonder, and hope. We are here to have fun, and we reject cynicism in all its forms.
RESPECT Our love for the game comes from a place of deep respect: for the extraordinary history of music and nightlife in NYC, for the working artists out there redefining culture, and for our staff who live and breathe it every night. To do right, we extend that respect to each other and everyone else along the journey.
KINDNESS Our job means service: to our teammates, artists, customers, community, city, and to the culture. We can’t do this without being kind to ourselves, to each other, to our artists, to our audiences, and to our community. Be understanding, empathetic, go out of your way to help people out, be friendly, generous, considerate. We celebrate individuality, but there is no place for selfishness or ego.
INTEGRITY We believe strong communities are built on trust, and so everyone must rely on us to be honest, transparent, and consistent. We live our values and stand by them even when it’s hard or inconvenient. We admit our mistakes and work to grow from them.
PASSION There are much easier ways to earn a living. The renewable resource that keeps our team sustained is an unshakable conviction in some aspect of our mission, whether it’s supporting new artists, helping audiences discover music, building community, or shifting culture.
EXCELLENCE To accomplish our goals we aim high, and work both hard and smart.
CREATIVITY The beauty of culture is that it is always evolving, and so should we. We value out-of- the-box thinking, challenging “the way things are,” and imaginative leaps. Like in art, it is better for us to fail trying something new than to not be experimenting in the first place.
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