https://amzn.to/44P6GXZ
Airport Customer Service
16-Jun-2023
Ref #: 21418
LinkedIn Tag:
How you’ll help us Keep Climbing (overview & key responsibilities)
The Project Manager, Airport Strategy role will have ownership of key system-wide initiatives within the ACS Field Support division. This role will specifically lead large-scale rollouts in close partnership with ACS teams and often involving capital investments. They will serve as the central point for development/implementation planning, communication, change management, execution, and early monitoring for initiatives that drive safety, performance, and the experience. A key focus area right now includes Next Generation RFID for baggage tracking.
This person will take successful Proofs of Concept and other known enhancement needs and lead the division’s efforts to scale them. This often requires additional development and requirement building by SMEs, technology teams, and vendors to create plans and oversee delivery. Additionally, they’ll monitor the financial health of projects by supporting its capital investment request and tracking spend.
They will regularly interface with partners so comfort with communication, taking initiative, and resolving issues is critical to the team. They will collaborate closely with various stakeholders throughout the project including Stations, Analytics/Reporting, Technology, Supply Chain, Finance, GSE and contracted vendors.
Summary of responsibilities (not comprehensive of all tasks):
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great benefits to help you keep climbing along the way:
What You Need To Succeed (minimum Qualifications)
Embraces diverse people, thinking and styles
Consistently makes safety and security, of self and others, the priority
Must work with initiative and independence while maintaining communication and collaborative decision-making
Must be a self-starter and with strong project management skills
Ability to turn ambiguity into tangible strategic and tactical plans
Creative, out-of-the box problem solver
Solid understanding of analytics and ability to measure/quantify the impact of projects
Ability to distill complex information in an effective, clear, and concise manner
Strong storytelling and communication skills to package information for executive leadership
Experience in all phases of the project lifecycle, inclusive of concept development, testing, validation, and measurement with high proficiency in change management and rollout
Experience in vendor management and contract development
High proficiency in PC skills, including advanced knowledge of Excel, Word, and PowerPoint
Must be performing satisfactorily in current position (if transferring internally)
High School diploma, GED or High School Equivalency
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (preferred Qualifications)
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