Customers Bank Looking for HRBP-Human Resources Business Partner at New York County, New York Full Time

HRBP-Human Resources Business Partner page is loaded HRBP-Human Resources Business Partner Apply locations Langhorne, PA Malvern, PA time type Full time posted on Posted 3 Days Ago job requisition id REQ-2023-173

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Title: HRBP – Human Resources Business Partner

Location: Langhorne, PA or Malvern, PA – Hybrid and coming into the office at least 3 days per week, Tuesdays and Thursday being set days

• Banking Industry/Financial Service Industry HR Business Partner Level expertise strongly preferred

Position Summary

The Principal, Human Resource Business Partner will serve as a business partner for assigned line(s) of business (LOB). The role serves as a consultant to the leadership team on talent strategies, workforce initiatives and the application of human resource programs and policies. This position is responsible for serving as a subject matter expert on human resources operations to include the full life cycle of talent, employee relations, employee communications and broader workforce retention, development, and engagement. The HR Principal will be required to demonstrate strong consultation skills, peer leadership, ability to lead by influence and strong business/ financial acumen to drive the use of progressive HR solutions that will align delivery of HR programs/ services with business objectives and priorities.

The HRBP will be expected to be highly skilled at creating and driving data to track trends in Human Resources in order to anticipate needs and skills required for success. In this role, they will provide ongoing management dashboards to ensure effective partnering to align HR strategies with business strategies .

Salary for this position is expected to be in the $100k – $120k range, depending on experience.

Responsibilities

• Provide high quality Human Resource support to assigned LOB to drive people programs and initiatives to achieve business goals and objectives.
• Execute HR initiatives in the areas of talent management, performance management, employee relations, workforce engagement, employee retention and talent development to support the achievement of business outcomes.
• Liaise with functional HR partners to meet defined deliverables in the areas of talent acquisition, performance management and talent development to enable an effective delivery of HR services and support.
• Proactively analyze talent opportunities, identify talent needs and formulate achievable action plans. Advise leadership on risk, balancing legal considerations with business requirements.
• Engage in the facilitation of reorganization efforts, change management and/or cultural alignment activities to optimize business performance. Execute staffing plans, workforce acquisition, resource transfers and/or reduction in force as needed.
• Proactively consult with Business Leaders on realignment of organizational structures, leading to gained efficiencies and clear career paths within the organization.
• Coach and counsel LOB leadership on pay and performance related strategies. Ensure equitable and fair administration. Partner with Compensation to ensure ongoing and timely review of pay related data.
• Proactively identify opportunities with recommendations to increase performance, reduce cost, and positively impact metrics through analytical approaches, to include the tracking of key data and analyzing trends (internal mobility, employee engagement, employee retention, etc).
• Consult on job development, by facilitating the creation of position descriptions and partnering with Compensation to ensure jobs are competitively priced for the market.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in business, Human Resources, Organizational Behavior or related field.
• 5+ years’ directly related work experience in Human Resources, working in a business partner capacity providing direct consultation and support to business leaders.
• Direct experience supporting diverse business operations; financial services industry experience preferred.
• Banking, Financial Services, and/or FinTech experience strongly preferred.
• Workday experience is a big plus
• Must have experience working with senior level leadership, including C-Suite
• Strong project management skills with experience leading initiatives across a distributed organization structure.
• Prior experience leading in a matrixed environment.
• Strong communication skills with the ability to develop and maintain effective relationships across the organization to drive required results.
• Demonstrated leadership capabilities with proven ability to foster an environment of positive employee engagement and trust.
• Strong influencing and negotiation skills; consultative and collaborative work style.
• Effective peer leadership abilities; ability to lead by influence vs. direct authority.
• Demonstrated ability to quickly establish credibility, coupled with the ability to recognize and support the organization’s preferences and priorities.
• Client focused with strong execution skills and a results orientation; able to link to business challenges and objectives with tactical execution and results.
• Strong change management skills; successful experience with organization change implementations and associated deliverables.
• High learning agility with the ability to learn and integrate multiple business variables, make connections, and identify/implement successful talent solutions.
• Strong analytical skills; mental agility; solid decision-making abilities coupled with sound judgment.
• Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion.
• Self-directed; comfortable working with ambiguity and uncertainty.
• High degree of professional maturity, integrity, ability to maintain confidential data and information.
• High degree of business acumen; strong fiscal and technical aptitude. Advanced skills in MS Word, Excel, and PowerPoint. Role requires general understanding of systems and their application to advance the efficiency of operation.

Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.

Introduce Yourself

If you don’t see an opportunity that fits your experience, please apply here for general consideration.

About Us

Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.

Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.