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Here at HEYDUDE, we are a team of Go-To’s who work together to embrace and embody our brand values in everything we do. We dare boldly, putting progress over perfection to bring our consumers and fans the most comfortable shoes on the planet. We aim to be steadfast and engage genuinely with our consumers and each other. We keep it simple, welcome all, and strive to have a “Hey Day!”
In February of 2022, Crocs, Inc. acquired HEYDUDE. This acquisition not only adds an outstanding brand to the Crocs portfolio, but provides a wealth of opportunities for teamwork, career growth, and best practice sharing across the two brands. We’ve experienced incredible growth in the past few years, and we need to build our teams with the most creative, passionate footwear enthusiasts in the world. That’s where you come in!
HEYDUDE is looking for an eCommerce Project Manager to lead technical execution and project management for initiatives across HEYDUDE-operated digital websites and platforms. This person brings a wealth of experience, domain expertise, and excitement around eCommerce, digital delivery and operations. Additionally, this role will help evolve processes and delivery best practices.
This person will partner with Digital Product Management and must have previous experience as a project manager, scrum leader or technical producer working on digital commerce projects and ecosystems. Previous professional experience with agile methodologies and ceremonies is desired. They will be highly organized, self-motivated, solutions-oriented and able to think creatively and quickly, even in a crisis. This person possesses the ability to quickly prioritize requests and issues, identify the technical resources required, and define and complete next steps.
WHAT YOU’LL DO
•Directly responsible for coordination and successful execution of all assigned technical projects.
•Schedule and lead all vital meetings, create and run the agendas, collect and distribute all notes; ensure meetings are maximally productive in minimal time.
•Identify and help prioritize technical tasks needed to fulfill various requests and subsequently identify the appropriate technical resources needed to complete each.
•Keep work on track through detailed Jira ticket management, clear task lists, issue tracking, status reports, and meeting notes.
•Create and maintain project documentation in Confluence.
•Drive and facilitate quick and informed decision-making across different levels of the organization.
•Build and handle detailed (and often compressed) work back plans and production schedules when needed.
•Drive and handle content development where applicable – collect and communicate feedback and changes, organize and deliver assets (copy, translations, imagery), review and ensure all feedback is incorporated and delivered.
•Serve as liaison between eCommerce delivery, eCommerce merchandising, global marketing, IT, legal and other cross functional teams within the HEYDUDE org.
•Help troubleshoot production issues with the ability to dig deep into a problem across multiple systems at various levels.
•Know every detail of the given digital project at any given moment and serve as the “go-to” for all other members of eCommerce delivery team.
•Partner with QA and supervise testing of all results and changes.
•This role knows what to expect, what to do next, and how to keep teammates focused and productive.
WHAT YOU BRING TO THE TABLE
•BA/BS in Computer Science, Business Administration, or related field
•5 years of project management experience at a digital agency or brand focused on direct-to-consumer eCommerce
•Previous technical experience, experience as a developer or other validated technical expertise desired
•In depth experience leading digital projects such as direct-to-consumer websites, mobile apps, and eCommerce platforms and integrations
•Strong understanding of the Shopify platform and familiarity with eCommerce architectures a plus
•Experience working in Jira and Confluence
•Ability to understand and communicate highly technical concepts to a variety of audiences (developers, architects, business owners, HEYDUDE leadership)
•Understanding of agile methodologies and ceremonies – daily standups, backlog refinement, sprint planning, sprint review, sprint retros.
•Proven confidence and leadership skills, comfortable directing teammates and holding teammates accountable
•A sense of ownership and vitality for the projects you handle
•Proven talent for creating a positive and motivating environment for teams and for building strong internal and external relationships
•Ability to help define, document, and protect project scope
•Ability to multi-task across simultaneous projects, requests and deadlines, processing and communicating information quickly to appropriate parties
•Loves solving problems
•Growth mindset with passion for continual learning
•Comfortable with high pressure, high profile and fast-paced environments
•Excellent communication
•Highly organized and detail oriented
•Comfort with ambiguity and a flexible demeanor toward evolving responsibilities and environments
HEYDUDE is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Title: eCommerce Project Manager
Job Level: Individual Contributor
Career Level: CL4
Salary Range: $85,000 – $95,000
Workplace Persona: Connector (hybrid work schedule; in office 40-80%)
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
