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Position Purpose
Welcome to the City of Dallas!
The City of Dallas is one of the largest employers in the DFW Metroplex.
We offer growth opportunities and a chance to make a difference in our community.
What do we offer?
A competitive salary, five year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.
Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.
The Park Ranger performs a wide range of tasks to ensure appropriate use of parks, facilities, and trails; educates community regarding programs and services; enforces safety protocols and procedures; and responds to and interacts with park patrons and other community stakeholders regularly.
Essential Functions
1 Conducts site visits to park facilities to observe, report, and resolve (through voluntary compliance) park rule infractions, criminal activity, and maintenance issues in accordance with park ranger program protocols, procedures, and policies.
2 Researches, checks, and monitors reservations for athletic fields on all City parks to determine if teams have reserved fields through RecTrac software; resolves disputes and issues to ensure the appropriate use of the city fields; and de-escalates citizens disputes concerning reservations of pavilion and reserved fields.
3 Issues and delivers citations for park rules and City ordinance violations via handwritten ticket book.
4 Educates and engages with homeless citizens and coordinates with Office of Homeless Solutions to relocate homeless citizens from City parks in compliance with City policies and procedures.
5 Provides excellent customer service and acts as a primary source for information and assistance to the public regarding park information, safety, rules, and regulations.
6 Attends various City-sponsored events to promote the park ranger program and to provide support for successful execution of these events.
7 Manages and administers targeted community outreach and educational activities focused on promotion of the park ranger program and encouraging community involvement to support safe parks.
8 Creates daily reports via email and other available software documenting observations and findings after each park, trail, or facility site visit. Contacts 911 or Dallas Marshals for escalated events requiring first responder action.
9 Coordinates with various intradepartmental staff and other City departments in support of maintaining park safety and maintenance.
10 Performs any and all other tasks as needed or assigned.
Minimum Qualifications
Minimum Qualifications
Experience
1 year of experience in park and recreation programming; customer service or outreach, preferably in a park and recreation environment; or as a park ranger with responsibility for patrolling and enforcing park rules and regulations for a park system.
Licenses & Certifications
Driver’s License, First Aid CPR
Education
High school diploma or GED
