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Senior National Account Manager Cox Communities page is loaded Senior National Account Manager Cox Communities Apply locations Phoenix AZ time type Full time posted on Posted 2 Days Ago job requisition id R(phone number removed)
Company:
Cox Communications, Inc.
Job Family Group:
Sales
Job Profile:
Sr MDU National Account Manager – CCI
Management Level:
Sr Manager – Non People Leader
Travel %:
Yes, 50% of the time
Work Shift:
Day (United States of America)
Job Description:
Senior National Account Manager- Cox Communities
Cox Communications is seeking a Senior National Accounts Manager highly experienced in business development and large account management. This role will personally negotiate long term, complex national contracts with the top 25 multi-dwelling units using their deep understanding of emerging technologies. This leader will identify opportunities to maintain and grow revenue for assigned portfolio using a highly consultative sales approach while developing strong networks with boundary partners and top executives in the multi-dwelling unit community. Senior National Accounts Managers support 1 to 3 of our largest accounts ranging from $35-$65M, and personally negotiate with top executives.
The Senior National Accounts Manager defines and implements the wholesale account strategy for assigned national strategic accounts and collaborates with the broader team to execute plans and tactics. Account strategy includes the establishment of executive account briefings, facilitates top to top executive meetings, show and event presence, and driving of media and public relations visibility . This role will provide leadership, vision, and initially, dotted line development for the account executives establishing relationships with national account customers locally for the purpose of satisfying customers and exceeding company revenue objectives. Helps set objectives for account executives to ensure achievement of national account strategy goals by monitoring and evaluating performance, providing training, feedback, coaching and counseling.
What You’ll Do
- Responsible for the national relationship with assigned customers; identifying opportunities to maintain and grow revenue to meet business objectives.
- Responsible for the account revenue base and identifies the appropriate course of action needed to protect and grow it.
- Cultivates executive-level relationships within customer’s organization, develops and delivers presentations as needed.
- Supports and leads competitive field efforts through the implementation of acquisition and win-back tactics as directed.
- Proactively identifies strategies and plans to address competitor activity in a very fluid, competitive market.
- Remains current on competitor activities, pricing, and product offerings, negotiation offers to highlight Cox Communications’ competitive advantages.
- Partners closely with Field Sales and Business Operations on planning and budgeting for functions, and with Pricing and Marketing to finalize profitable target offers and specials for large MDU customers.
- Serves as primary contact and escalation point for assigned National Accounts ensuring timely resolution of issues, build out, product delivery and relationship strength.
- Analyzes Return on Investment of various business scenarios; ensures that decisions align with CCI’s best interests and develops business cases to support recommendations.
- Develops and administers sales plans including identification of objectives and action programs to achieve overall business goals. Conducts tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans.
- Works with Product Management and Multi-Dwelling Unit Marketing to improve experience and drive increased resident /property owner loyalty.
- Works across internal and external teams to develop strategies, identify best practices and recommend improvements to training, systems and processes.
- Develops strong relationships with C-level officers (internal and external customers)
What’s In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you’ll work within a culture and with a team that values your leadership, your experience, your contributions, and you – yes, you – as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You’ll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You AreMinimum
- Bachelor’s degree in a related discipline and 10 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 8 years’ experience; a Ph.D. and 5 years’ experience in a related field; or 14 years’ experience in a related field
- 5+ year’s business-to-business new business development experience
- Experience with various Industry Events like NMHC, NAA and Broadband Properties
- Strong executive presence with polished presentation and negotiation skills
- Familiar with current Industry trends and competitive pressures
- Proven ability to collaborate with all affected internal teams
- Demonstrated ability to build strong relationships and deal well with conflict
- Exceptional verbal, written and presentation communication skills
- Demonstrated leadership abilities
- Proficiency in MS Excel, Word, PowerPoint, and Outlook
- Ability to maintain confidentiality
- Excellent interpersonal, leadership, and collaborative
- Experience in complex large customer negotiations and sales
Preferred
- BA/BS degree in marketing/communications/business highly desired
- Demonstrated ability to read and interpret business to business contracts
- Good working knowledge of communications technologies
- 2 or more years of experience in a management role preferred
- Experience in telecommunications industry desired
About Us:
Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. About Us
Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
