Caresynergynetwork Looking for Business Services Manager at Fort Collins, Colorado Full Time

Pathways Hospice has an immediate opening for a Business Services Manager.

LOCATION: Fort Collins, CO

STATUS: Full-time

SCHEDULE: Monday-Friday, 8am-5pm

PAY RANGE: $60,482.00 – $68,142.00

SUPPLEMENTAL PAY: Based on position, schedule and/or availability.

MILEAGE AND EXPENSE REIMBURSEMENT: Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value diversity, equity and inclusion and know it matters for our team members and our patients. We provide welcoming, supportive and inclusive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Low healthcare premiums: no increases in five out of the last seven years, including 2023
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): accrued
• Seven Paid Holidays with an additional Floating Vacation
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Robust Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection

REWARDING WORK YOU WILL DO:

Administers and coordinates business activities for the organization. Responsible for planning, development and implementation of the agency’s specific special projects.

• Performs departmental and program specific projects as identified by leadership. Achieves operational objectives by contributing information and recommendations to strategic plans and reviews.
• Supervises front desk staff including administrative assistant(s) & receptionist(s) to ensure effective phone and email communications while maintaining exceptional customer service and professional image.
• Oversees the clerical, administrative and secretarial responsibilities and tasks within the organization to align with organizational policies and procedures. 
• Develops and maintains relationships with outside vendors.
• Oversees the critical billing processes for the organization and ensures payment for all services rendered. Collaborates with the Finance Department and clinical staff to ensure accounts receivable information is accurately documented in the EMR system.
• Participates in AR aging review meetings with the President and the Finance Department. (if Applicable)
• Responsible for organizational record keeping and retention of agency documents and/or files. Ensures security, integrity and confidentiality of the organization’s records and data in compliance with HIPAA and HITECH regulations. Follows state and Federal statutes regarding PHI and EMRs.
• Meets or exceeds the departmental budget, tracking costs and providing reports to the appropriate managers or departments.
• Oversees maintenance and upkeep of office equipment; manages the acquisition of office supplies, furniture and equipment.
• Other duties and responsibilities as assigned.

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education: Associate’s degree required. Bachelor’s degree preferred. Experience in lieu of education will be considered.
• Minimum Experience: Three (3) years of management and supervisory experience required. Prior experience in customer service-oriented position. Prior experience in office management, billing and accounts receivable functions and roles.
• Required License: Valid Colorado driver’s license and proof of auto insurance in accordance with state statute.

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs.

ADDENDUM:

If assigned to Pathways:

• Directs and manages office staff activities and office functions.
• Responsible for oversight of Volunteer program, including direct supervision of Volunteer Manager/Coordinator.
• Project management for capital construction projects and other significant projects as assigned by the President.

Pathways Hospice is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip Pathways Hospice to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at (url removed). You may also call the Human Resources Department at (phone number removed). Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.