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Job Description COMPANY DESCRIPTION Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion), and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!
Position Summary
The Patient Support Representative is the first point of contact for new patients that need to schedule appointments, and acts as a liaison for existing patients. The PSR must provide excellent customer service by using empathy, active listening, and communication skills to accommodate our patient’s needs.
Job Requirements
POSITION SUMMARY
The Imaging Administrative Assistant is responsible for checking patients in, answering incoming phone calls and preparing patients’ charts for their imaging appointment. In addition, the IAA confirms patient appointments, obtains co-payments and communicates with the imaging staff to verify patient orders are accurate.
Credentials, Experience, And Abilites
- 1 year of experience working with patients in either a hospital or office setting (preferred, but not required).
- Must possess a High School Diploma.
- Must maintain HIPAA compliance when accessing Personal Health Information (PHI).
- Must be able to perform physical duties when necessary.
- Must have excellent communication skills, both verbal and written.
- Must be able to prioritize tasks and work efficiently as part of a team.
PAY RANGE (HOURLY)
$17.24 – $22.14
Benefits (full-time Only)
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Life Insurance
- Short- and Long-term disability
- Profit Sharing
- Supplemental Insurance
- Education and Tuition Reimbursement funding
- Initial Uniform Allowance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- Paid Holidays
