https://amzn.to/44P6GXZ
Requisition Number: 504685 |
About North Memorial Health
At North Memorial Health, you’re part of an inclusive health family that is rooted in our values of relationships, inventiveness, and accountability. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower customers to achieve their best health. About this position Responsible for the overall operations of the IT Infrastructure technology. This position works closely and in partnership with the IT Customer Support team and the various Applications teams to plan, design, support, and operate the IT Infrastructure department and technology in a manner to ensure that business information is secure and accessible, ensuring business operations run effectively. This scope of responsibility is all technology – telephone systems and circuits, internet, firewalls/DMZ, IP network and communications rooms (equipment, software/protocols, and cabling), computer and data storage, backups, interfaces, databases, monitoring, test systems/platforms, data security – to provide solutions and services that align with organizational standards and needs. Coordinates IT workflow management across all areas of the IT Infrastucture Operations department including but not limited to Incident and Problem management, Change Control, Standard Service catalog requests, Lifecycle and Asset Management, Configuration Management, and general use of formal checklists. Develops and maintains strategic solutions for the enterprise in the area of IT Customer Support and Desktop services. Ensures maximum utilization of technology and available resources while achieving financial expectations. What we’ll expect from you * Achieves key patient care, financial and/or operational outcomes as found in annual work plan. Interested? Here are our requirements * High School diploma or equivalent (GED) required. Experience, Knowledge, Skills, Abilities * 5 years of experience in a complex multi-site, multi-campus customer service or technology support environment. Licensure/Certification(s) Mandatory Licensure/Certification(s) Mandatory where Applicable Licensure/Certification(s) Preferred |
Hours per two week pay period: 80 Shift: Days 8 hours Weekend Requirement: Weekends as Needed Work Group: Non Contract Call Requirement: Off Premise Call Remote or On-site: Hybrid Remote FLSA Status: Exempt Benefits: |
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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