APGFCU – Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits.
Summary: Under the general supervision of branch management, perform teller duties, identify member needs and recommend appropriate credit union products and services. Provide high quality member service in a courteous manner. Lead cash management processes to include vault settlement, cash order recommendations and summarizing and closing all transactions at close of business. Perform supervisory duties including but not limited to training new employees, coaching employees with balancing or sales deficiencies, and training ATM and cash recycler settlement and stocking. Perform account corrections, as necessary. Supervise teller line staff and coordinate daily workflow by ensuring teller line is set up each morning prior to opening. Observe all safety and security policies and procedures. Assist branch management to develop a strong member focus among staff through coaching conversations.
Essential Duties and Responsibilities:
Daily Teller Duties:
Supervisory Duties:
Cross-Sell/Member Service:
OTHER:
ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).
QUALIFICATIONS:
EDUCATION: Equivalent to a high school diploma.
EXPERIENCE: Three years of experience as a teller at a financial institution required.
Supervisory and sales preferred.
PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags. The employee must occasionally lift and/or move up to 50 pounds.
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of financial institution procedures, basic principles of debits and credits, personal computers and software applications, and business office equipment, commercial mathematics. Requires professional interpersonal and interaction skills, organization and oral communication skills; must have the ability to work as part of a team and handle a multi-tasked, fast-paced environment. In depth knowledge of all teller policies and procedures is required. Excellent communication skills, and must be a strong team player. Must display an upbeat and professional demeanor at all times that portrays a positive role model for other tellers to follow.
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status. Please use the attached link to view the EEO law poster http://www1.eeoc.gov/employers/poster.cfm
APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.
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