Application Deadline | 8/15/2023 | Company | McKinstry – Edo | Category | Customer Service | Job Locations | US-WA-Seattle |
At a glance
McKinstry-Edo is recruitingfor a CustomerServiceSpecialist to join theirteam inSpokane WA! This position offers a flexible hybrid schedule. This essential role will provide vertical sector ownership and support of Active Issue Management Department 24/7/365 operations. This includes the responsibility as a Primary “Help & Service Desk” coordinator for clients and stakeholders processing issue management, providing solution base options, gathering quality documentation, and timely communication. If you want growth potential and the chance to work in sustainable energy, this may be the role for you!
Learn more and submit your resume today!
Description: What you’ll be doing
Another Source’s client,Edo, is recruitingfor a CustomerServiceSpecialist to join theirteam inSpokane, WA.This role offers a flexible hybrid schedule.
Internally this position is titled Customer Success Coordinator.
Swing shift schedule: Saturday & Sunday 7am – 3pm. Monday & Tuesday 1pm – 11pm & Wednesday 11am – 3pm
Here’s a little aboutEdoand the position they are recruiting for:
Why Edo? – Power up with a trusted partner (edoenergy.com)
Decarbonizing our electricity system is foundational to reducing our collective greenhouse gas emissions. At Edo, we work every day to create an energy system that is reliable, equitable, and carbon-free.
The fundamental infrastructure and regulatory compact of our electrical grid were designed for a different time and is hindering our ability to achieve our environmental and economic goals. We cannot solve this problem at the individual building scale – it’s not economically or technologically feasible. Edo will empower utilities and buildenvironment leaders through a partnership model that unlocks rapid innovation toward the grid of the future. We must reimagine a physical and virtual grid that connects nodes of prosumers. We will develop the technology and knowledge platform necessary to achieve impact through scale.
Here’s where you come in:
Our Customer Success Coordinators are essential as they provide vertical sector ownership and support of Active Issue Management Department 24/7/365 operations. This includes the responsibility as a Primary “Help & Service Desk” coordinator for clients and stakeholders processing issue management, providing solution base options, gathering quality documentation, and timely communication. You will support the Active Issue Management leadership with ensuring & measuring operational excellence, continuous quality process improvements, and ensuring completion of special projects.
What we would like to see from you:
Edo offers a comprehensive compensation and benefit package. The anticipated annual base salary range for this position is $19.47 – $28.51/hr. DOE.
Edo is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.
Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
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Need help finding the right job?
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you require assistance with the application process please email [email protected] or call 206-241-8906.
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