AnitaB.org Looking for Qualitative User Experience Researcher (Qual UXR) at United States Full Time

At AnitaB.org, we envision a future where the people who imagine and build technology mirror the people and societies for whom they build it. Our social enterprise supports women and non-binary technologists in technical fields, the organizations that employ them, and the academic institutions training the next generation. AnitaB.org is known for our Grace Hopper Celebration, and our various programs connecting, guiding, and inspiring women and non-binary technologists.

As a Qualitative User Experience Researcher (Qual UXR) you’ll play a critical role in understanding user behaviors and motivations for products and services at AnitaB.org. In collaboration with cross functional stakeholders, you will identify the appropriate UX research methods/activities for each project and for coordinating user research activities across numerous products, services, and platforms. Your role will complement business strategy, lead with data, advise product and design direction, advocate for user needs and help deliver outstanding innovative user experiences.

Here’s what you’ll do 

• Conduct in-depth interviews with users to gather qualitative insights about their behaviors, attitudes, and pain points related to our products/services.
• Execute research to influence product, and design, validate concepts and designs, and monitor post-launch product success.
• Translate stakeholder questions, development goals and strategies into research opportunities.
• Distill data to provide important insights that foster empathy, a shared understanding of user needs, and identify high-value opportunities.
• Create and design compelling, high-quality, digestible deliverables leveraging storytelling to inspire product innovation and evidence-backed decision making.
• Manage communication with cross functional teams and leadership.
• Additional duties as required.

Here’s what we hope you’ll bring

• Professionalism in team and external stakeholder interactions and communications, including honesty, integrity, respect, and commitment to advancing global, regional, and local DEI, in keeping with an organization with a mission to promote women and non-binary diversity, equity and inclusion in society and the workplace.
• Competencies typically acquired through a degree with 3+ years of experience leading both qualitative and quantitative research supporting product development.
• Experience in industry-standard methodologies which include but are not limited to in-depth interviews, usability testing, concept testing, surveys, field research, tree testing to deliver outputs such as jobs-to-be done, user personas, user flows, mental model maps, and other methods, etc.
• Experience conducting varied research tools such as Qualtrics, UserTesting, UserZoom, Dovetail, or relevant software products.
• Ability to travel 2-4 times annually as position requires.

AnitaB.org is proud to offer a remote, distributed workplace. Please know we cannot accommodate remote work outside of the United States. The salary range for this position is $84,897 – $106,121, plus competitive benefits, including health insurance and 403(b) discretionary match. Consistent with pay equity best practices, we are proud to present only our best and final non-negotiable offer. The offer is based on the candidate’s location and subject to change if the candidate or employee relocates.

AnitaB.org is an inclusive community. We serve women and non-binary technologists as part of our global mission, while also promoting equity for all people within our organization.

AnitaB.org is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment.