Log In
Sign Up
Job Description
Job summary
The Amazon Alexa Org is looking for entrepreneurial, innovative individuals who is flexible, detail-oriented, and thrive on solving tough problems. We need people who are passionate about innovating on behalf of customers, who demonstrate a high sense of ownership, and who want to have fun while they make history. As a Quality Assurance Technician at Alexa, you will be working with internal stakeholders (science and research teams, device HW and SW teams, and product teams) to champion the quality of our products using both automated and manual tests, reporting and verifying defects.
Primary responsibilities:
The Amazon Alexa Org is looking for entrepreneurial, innovative individuals who is flexible, detail-oriented, and thrive on solving tough problems. We need people who are passionate about innovating on behalf of customers, who demonstrate a high sense of ownership, and who want to have fun while they make history. As a Quality Assurance Technician at Alexa, you will be working with internal stakeholders (science and research teams, device HW and SW teams, and product teams) to champion the quality of our products using both automated and manual tests, reporting and verifying defects.
Primary responsibilities:
- Prepare test data that needed during testing
- Prepare and set up test, including flashing devices, equipment setup and verification of all system components
- Trouble-shooting during set-up and live sessions, and ensure data integrity and document best practices
- Run automated and or manual test cases on devices
- Interpret and report testing results, and be a vocal proponent for quality
- Analyze failures, and gathers logs/traces for further debugging
Bachelor Degree
1+ years of QA testing experience with writing the test plans, use cases, and issue reports
Experience testing in a Consumer Electronics lab or field environment
Experience in Linux/Unix environment (Preferred: Ubuntu)
Basic knowledge of Speech Recognition and Natural Language Understanding
Basic AWS concepts (step functions, S3, buckets etc)
Be able to travel to different test locations in bay area
Be able to lift up to 40 lbs. of weight if and when needed to test, move devices
May need to shift working hours or dates depending on the project needs
Eager to learn and ability to work with minimal supervision.
Excellent and proven troubleshooting skills
Experience working with Hardware and Software teams for setting up, testing, and troubleshooting prototype devices
Experience configuring, deploying and testing software updates including ability to identify issues and escalate to development as appropriate
Experience coding and scripting in python/perl/BASH
Experience in running user trials, beta, field testing or collecting customer feedback
Familiarity with Wi-Fi, Bluetooth, and networking
Proven track record of using data to analyze issues, make decisions, and generate various solutions
Exceptional attention to detail, ability to follow through, and strong organizational skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
