This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.
AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.
The AWS Route 53 ADC Ops team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.
You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the
middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on
what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Other Requirements
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
Position may be located in Annapolis Junction, MD 20701, Herndon, VA 20170, or Arlington, VA 22202. Relocation assistance would be offered (pending qualification guidelines).
Key job responsibilities
Ensure Route 53 is able to offer customers a fast change propagation and 100% uptime SLA. We do this through deploying software, troubleshooting software failures, and minimizing the need for human involvements through automation such as infrastructure as code and operator tools.
A day in the life
It’s always Day 1 at Amazon. On a typical day, a Route 53 ADC Engineer manages and monitors systems in air-gapped regions. This would involve deep diving anomalies, addressing scaling needs, and using this data to ensure our services maintain a 100% uptime SLA! We do all this through existing tools and when required, we build or update tools typically written in Python or Ruby. The most exciting part of this role is working to deploy and build the latest Route 53 features and software releases for our air-gapped customers.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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