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Job Description
Director of Operations – Empower AltaView’s Future Growth
Join an exceptional professional services firm specializing in business valuation and real estate appraisal as a strategic operations leader. In just 5 years, AltaView has grown from 3 founders to a thriving team of 30 professionals across 9 offices nationwide. The Director of Operations will play a pivotal role in shaping the next phase of our exciting journey and will offer a path to Chief Operating Officer for an exceptional performer. This position is 100% remote and will involve limited travel.
Role Overview:
The Director of Operations will have significant autonomy and a broad scope of responsibilities, overseeing key facets of the firm including Business Operations, Recruiting & HR, Technology, and Marketing & Sales. Your expertise, creativity, and effort will be central to propelling AltaView’s evolution into the future. This role will report directly to the executive leadership team.
Key Responsibilities:
Business Operations:
- Develop and maintain operational monitoring tools (dashboards and routine reporting)
- Process improvement, development and refinement of workflows
- Develop and implement Standard Operating Procedures (SOPs)
- Train staff regarding firm procedures and systems and monitor adherence
- Manage the firm’s day-to-day operations
Recruiting / Human Resource:
- Lead national recruiting efforts and assist in hiring new employees
- Develop and implement new hire onboarding procedures
- Coordinate employee performance evaluations
- Manage performance improvement plans, discipline, and termination of employees
- Oversee employee benefits (health insurance enrollments and renewals, long-term disability, dental, and vision)
Technology:
- Oversee technology suite and evaluate and recommend new products/services to continuously pursue efficiency improvements
- Ensure appropriate security measures are in place and best practices are followed
- Assist in troubleshooting issues as they arise
Marketing & Sales:
- Lead national email marketing and LinkedIn campaigns including assisting with content generation or procurement of content
- Coordinate annual trade shows
Other Responsibilities:
- Ideal candidates will have working knowledge of accounting and will be able to work with our accountant and bookkeeper as needed to prepare necessary reports
- Manage and delegate to support staff (Operations Assistant)
- Perform other related duties and/or special projects as assigned
Compensation:
- Competitive salary ranging from $125,000 to $200,000 annually, including annual bonus / profit share opportunities, depending on experience
Qualifications:
- 5+ years of experience in operations leadership role, preferably within a professional services firm
- Minimum 3 years of direct people management experience
- Self-starter with proven success achieving operational KPIs in a fast-paced, autonomous role
- Exceptional written and verbal communication skills
- Keen attention to detail and organization
- Bachelor’s Degree in Business Management, Human Resource Management, or related field
- Proficiency in Microsoft Office Suite
- Proficiency in QuickBooks Online and/or CRM software preferred
Company Description
AltaView’s team of seasoned valuation professionals offer a unique combination of large firm expertise and boutique firm specialization and service. Our primary mission is to consistently provide:
- Best-in-class valuation services performed directly by highly experienced professionals
- Custom research and analyses tailored to our clients’ unique circumstances
- Focused senior-level attention, availability, and responsiveness
- Defensible reports that are thorough yet comprehensible
- Superior products and services at a fair cost
- Timely results that meet or exceed our clients’ expectations
To achieve our mission, we adhere to the following core principles:
Valuable Insights
AltaView delivers more than independent valuation opinions. We offer in-depth, customized research and thoughtful analyses conducted to best suit each engagement. Our approach results in deep insights that foster more informed decisions by business owners and enable advisors to preempt and defend against future controversy.
Superior Service
AltaView combines large firm experience with a client-centric approach. Our clients work directly with our senior team throughout the engagement lifecycle in an efficient and highly professional process. As a result, the work is done right the first time, which reduces turnaround times and eliminates what can otherwise be a significant burden to business owners and advisors.
Exceptional Results
AltaView’s highly qualified and experienced professionals identify complexities in engagements, develop creative solutions, and deliver accurate results every time. Our approaches and conclusions are articulated clearly and convincingly, reducing the probability of scrutiny along with the associated costs.
To learn more about AltaView Advisors, please visit our website: https://www.altaviewadvisors.com/
AltaView’s team of seasoned valuation professionals offer a unique combination of large firm expertise and boutique firm specialization and service. Our primary mission is to consistently provide: -Best-in-class valuation services performed directly by highly experienced professionals -Custom research and analyses tailored to our clients’ unique circumstances -Focused senior-level attention, availability, and responsiveness -Defensible reports that are thorough yet comprehensible -Superior products and services at a fair cost -Timely results that meet or exceed our clients’ expectations To achieve our mission, we adhere to the following core principles: Valuable Insights AltaView delivers more than independent valuation opinions. We offer in-depth, customized research and thoughtful analyses conducted to best suit each engagement. Our approach results in deep insights that foster more informed decisions by business owners and enable advisors to preempt and defend against future controversy. Superior Service AltaView combines large firm experience with a client-centric approach. Our clients work directly with our senior team throughout the engagement lifecycle in an efficient and highly professional process. As a result, the work is done right the first time, which reduces turnaround times and eliminates what can otherwise be a significant burden to business owners and advisors. Exceptional Results AltaView’s highly qualified and experienced professionals identify complexities in engagements, develop creative solutions, and deliver accurate results every time. Our approaches and conclusions are articulated clearly and convincingly, reducing the probability of scrutiny along with the associated costs. To learn more about AltaView Advisors, please visit our website: https://www.altaviewadvisors.com/
