Affinity Looking for Quality Control/Quality Assurance Manager at Mahwah, New Jersey Full Time

Seeking a highly skilled Quality Control/Quality Assurance manager or one of a leading kitchen appliances company own and lead all activities related to our domestic Quality Control team. The QC/QA is expected to develop and implement all Quality Management Solutions (QMS) activities including but not limited to planning, scheduling, inspection, and testing.

In addition, the QC/QA Manager will provide leadership, mentorship and direction to

our domestic and global QC team.

Roles & Responsibilities:

• Establish and manage QC/QA procedures to diagnose and inspect all

returned products.

• Devise and manage effective corrective action plans and root cause analysis

procedures with the goal of ensuring. customer satisfaction and reducing

costs associated with defective products.

• Integrate QC analysis and corrective action plans into existing

database (Salesforce).

• Perform inspection and root cause analysis on all returned products.

• Prepare high level reports regarding root cause analysis and corrective action

plans.

• Lead and support company global operations team in creating test planning

and inspection procedures during assembly and manufacturing.

• Support and collaborate closely with Product Development and Engineering

teams during testing and validation of new and existing products.

• Support Manufacturing partners throughout all stages of the Product

• Development lifecycle to ensure product are manufactured with the highest

level of quality.

• Lead and mentor QC team members.

• Work cross-functionally and provide support to our global QC team and

suppliers.

• Monitor and ensure manufacturing partners comply with Company’s

marketing requirement documents (MRD).

• Collaborate with Customer Service team to create an effective

system/process to collect, monitor and analyze Customer Product Reviews

posted online and on social media platforms and report findings and

recommendations to management team.

• Taking the lead in the quality control efforts for various products, including

reviewing failed units when necessary.

• Assuming responsibility for sustaining engineering tasks and managing

projects that are in the production phase (such as the kettles).

• Collaborating closely with the QC teams in China for effective

communication.

Skills & and Experience:

• Minimum of 5 years of experience in Quality Control/Quality Assurance roles.

Management experience is preferred.

• Experience integrating QC analysis and corrective action plans into databases

like Salesforce or similar databases.

• Subject matter expertise in quality systems, problem solving and continuous

improvement practices.

• Demonstrated proficiency in root cause analysis.

• Results oriented mindset with the ability to work under pressure to meet

challenging deadlines.

• Extensive knowledge of various materials, such as metal, plastic, and various

electronic components.

• Strong organization and planning abilities.

• Exceptional problem-solving, analytical and decision-making skills.

• Strong communication skills and ability to work well within a collaborative

team environment.

• Six Sigma Certification preferred.

• Bachelor’s degree in technical field.

Notes:

based out of our Mahwah location and would be onsite 5 days a week.

Salary Range is $100 – 120k.

This person needs to be able to work with our overseas QC team in China as well as the onsite engineering team to troubleshoot products.