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Job Description
About us
Within Damen, the IT&IM department is a professional provider of high quality IT solutions and services and the driver for digital transformation. The mission of IT&IM is to create business value by means of technology for Damen Shipyards Group by innovating the (digital) collaboration between colleagues, yards, ships, customers and suppliers.
The Damen Group IT&IM department consists of approximately 160 FTE and provides 24-7 service to 38 business units and 6.000 users.
Within Damen we have several “Squads”, i.e. multidisciplinary teams that maintain and further improve/develop IT solutions. These Squads operate in Agile/DevOps style.
Within this context, the Salesforce Application Engineer is responsible for the development and improvement of Salesforce used at all Damen companies, from configuring and deployment to maintenance and updates (configuration-first above coding).
The role
The Squad you will be working in has as mission to create a seamless omnichannel customer experience. In a dynamic environment, the Squad is constantly contributing to innovation in sales, marketing and providing services. Salesforce is one of the main IT solutions in the customer experience platform. In an agile way of working, every 2 weeks new value is delivered to users of the platform. For the coming years, change is the only constant. In the coming years, more departments and users will be added into the tool.
Within this context, the Salesforce Application Engineer is responsible for both the development and improvement of Salesforce used at all Damen companies, from configuring and deployment to maintenance and updates (configuration-first above coding). As DevOps Engineer Salesforce you will also be member of the Development Chapter.
Key accountabilities
- You are responsible for designing, configuring and deploying the solutions that power our Salesforce platform;
- Work collaboratively and closely with peers from cross functional teams and the IT&IM department to deliver coordinated software solutions;
- Together with your team members you are continuously improving the team performance in all the scrum events (sprint planning refinement, sprint review, retrospective and daily scrums);
- Peer review the work of your co-developers to ensure high quality solutions;
- Proactively suggest new items to improve the platform and guard it’s long-term sustainability;
- Understanding the needs of the users thoroughly, so that these can be transformed into working software and delivering value to the business;
- Create and update Salesforce specifications and supporting documentation;
- Instilling quality by adhering to Scrum values and working Agile;
- Design and implement end to end Salesforce solutions.
Skills & experience
- Bachelor degree in Computer Science or equivalent education;
- Good communication skills (English), able to work in an international team;
- 3 years of experience in Salesforce Administration or Salesforce Consulting;
- Salesforce Certificates (Administrator/ Sales Cloud / Service Cloud / Platform App builder);
- Experience with one/more of the following;
- Sales Cloud / Service Cloud
- Lightning (LEX)
- Custom Objects
- Automation (Process Builder, Flows)
- Sharing and Visibility (Profiles, Roles, Permissions)
- Pardot
- Social Studio
- Experience or knowledge of Agile /Scrum;
- Experience with integration best practices;
- Experience with CI/CD;
- Experience with Dataloads and/or ETL-tools;
- Quick learner that wants to remain at the fore-front of Salesforce developments, eager to learn new skills. Active user of Trailhead;
- Problem solver, team-skilled, outgoing invoicing ideas.
What we offer
At Damen we realize that supporting and managing many talented individuals is of great essence. We understand that the key to success is to find the right person for the right job. That is why we continuously invest in your development. Damen offers you (in case of full time employment):
- a dynamic international working environment focusing on technology and innovation;
- a competitive salary;
- at least 40 days of annual leave;
- profit sharing & pension allowance;
- continuous focus on professional and personal development through our Damen Academy;
- an active social environment such as events and sports;
- a working from home policy.
Other
We are looking for employees with the ability to solve problems, who are self-motivated, proactive and eager to develop themselves towards experts, that cannot only help Damen with today’s challenges, but also those of the future.
Within Damen and especially in this role you, together with the Squad, have both a lot of responsibility and freedom to come up with and implement your own ideas.