https://amzn.to/44P6GXZ
About A-SAFE and the role:
The A-SAFE Group is a leading global workplace safety solutions provider. Since 1984, the business has been pioneering state-of-the-art solutions that safeguard people and assets across a variety of sectors, all around the world.
Innovation has been a watchword for A-SAFE since the company’s very beginning, with the business being the inventor and original manufacturer of the world’s first industrial strength polymer barrier safety system. The business continues to pioneer game-changing workplace safety technology to this day, supplying warehouses, factories, airports, car parks and other industrial workplaces worldwide.
A truly global business, the A-SAFE Group is headquartered in the UK and has 17 international subsidiaries, including Germany, France, Italy, Netherlands, Scandinavia, Belgium, Spain, USA, UAE, Japan and Canada, as well as a host of trusted global partners, meaning the business is represented in more than 65 countries worldwide.
The A-SAFE Group operates state-of-the-art manufacturing facilities in the UK and maintains global distribution networks and facilities, allowing the business to provide innovative solutions to the world’s largest and best-known brands including Nestlé, Coca-Cola, BMW, 3M, Heathrow Airport, Unilever, Amazon, and Jaguar Land Rover.
The Role:
The Director of Customer Success will lead a dynamic team of employees dedicated to ensuring exceptional customer experiences and fostering long-term relationships. This role demands a strategic mindset, adeptness in navigating ambiguity, and a passion for driving growth in a fast-paced environment. The Director will be responsible for supporting our existing customer base while spearheading initiatives to enhance performance and achieve key performance indicators (KPI’s). The Director of Customer Success Management will play a pivotal role in driving the company’s growth and success by ensuring the success and satisfaction of our valued customers and will officially act as the Head of Customer Success.
Responsibilities:
Skills Needed for Success:
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