https://amzn.to/44P6GXZ
254245
Atlanta, Georgia
Full-Time
Regular
Student and Campus Event Centers (SCEC) oversees the operations, programs and events for the John Lewis Student Center and Stamps Commons, Exhibition Hall, Pavilions, West Village Dining Commons, and Academy of Medicine. This includes reservations for outdoor event and non-academic classrooms. SCEC operates buildings that are central hub for campus life, SCEC provides a complete range of social, artistic, cultural, and recreational activities for both students and the campus community to enjoy.
Provide unit level support in the installation, operation and maintenance of a wide variety of applications within a diverse customer base. Position typically addresses highly complex issues using advanced system/infrastructural concepts and campus objectives and working with a high degree of autonomy. May manage project teams. This position will interact on a consistent basis with: users within assigned unit which include management, faculty and staff personnel. This position typically will advise and counsel: users and other support personnel. This position will supervise: NA (project direction only).
Job Duty 1 –
Lead in understanding business needs of the unit supported to define new solutions and technology applications to serve them.
Job Duty 2 –
Provide expert technical advice and/or leadership to technical teams.
Job Duty 3 –
Diagnose and resolve highly complex technical problems with computer hardware, software and servers.
Job Duty 4 –
Identify and implement server replacement or upgrades.
Job Duty 5 –
Analyze and resolve highly complex workstation, application and server related problems.
Job Duty 6 –
Deliver technical related presentations to other systems support personnel and unit administrators.
Job Duty 7 –
Develop and recommend standard operating procedures.
Job Duty 8 –
Perform other duties as assigned
Educational Requirements
Bachelor’s Degree or an equivalent combination of education and experience
Required Experience
Four to six years of job related experience
SKILLS
This job requires expert knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring an in-depth understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, technical/project leadership, customer service, system documentation and communications.
Experience with Accurent Event Management Services (EMS) or an event management reservation application support.
Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Job Grade: I5
Salary: $90,000
This role will assist with all application support for Student and Campus Event Centers. Including, but not limited to – Audience View, SC Logic, and Accruent Event Management Systems (EMS). EMS support is for SCEC and all users of EMS on campus,
Georgia Tech is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of race, ethnicity, ancestry, color, religion, sex, pregnancy (including childbirth, lactation, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, marital status, disability, genetics (including testing and characteristics), or protected veteran status, uniformed service-member status, political affiliation or any classification protected by federal, state, or local law. Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.
Georgia Institute of Technology is committed to making our online job application as accessible as possible. In the event you require accessibility assistance applying for open positions, please contact us at [email protected].
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