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Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.
Position description
Responsible for screening all visitors to Charter House and assist them in determining where they need to be as well as announce their arrival to the appropriate resident or staff contact. Denies access to unauthorized visitors and handles difficult situations arising from the denial including securing assistance if needed. Answers and directs all incoming telephone calls. Responsible for sorting all incoming mail, packages, and deliveries. Maintains inventory of wheelchairs & carts for residents and visitors. Provides information assistance to residents and visitors regarding Charter House, Mayo Clinic, and Rochester locations and services. Responds to all emergency situations (security, fire, weather, alarms, resident e-calls) by following established protocols. Performs administrative/clerical duties including but not limited to maintaining reference materials (telephone & resource lists), using pager system, printing/copying/mailing, and other support tasks for Charter House department programs and activities.
Qualifications
Requires a high school diploma or high school equivalent (GED). Formal vocational training in a secretarial or computer training course is preferred. Work experience in a clerical or secretarial position is preferred.
Additional qualifications
Must possess at minimum basic knowledge of technical office equipment, including a computer, printer, telephone switchboard system, copier/scanner, fax machine or any other job specific office technology. Requires clerical aptitude and an understanding of office practices including filing techniques, handling mail, preparation of charts, minutes, spreadsheets, reports and/or other job specific documents.
Exemption status
Non-exempt
Compensation Detail
$15.12 – $21.59 / hour
Benefits eligible
Yes
Schedule
Supplemental/On-call/Per Diem
Hours / Pay period
Supplemental
Schedule details
Must be available to be trained on and available to work all shifts: 7 am-3 pm, 3 pm-11 pm and 11 pm-7 am, or partial shifts during these shifts as needed. Must be able to work all 7 days of the week as needed because we are open
24-7-365. Must be able to also work some Holidays as needed to fill in. Almost all of time you will be given ample notification of shifts you will be asked to cover with the exception of illnesses.
Weekend schedule
Must be available to work weekends all shifts. You will not be working all weekends, but as needed to fill open shifts.
International Assignment
No
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Recruiter
Tammy Pfeifer
EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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