Zynex Medical Looking for Senior Lead – Patient Advocacy at Denver Metropolitan Area Full Time

Your primary responsibility will involve supporting the Manager in the day-to-day operational oversight of their designated team. Within this position, you will engage with team members, offering guidance and leadership to enhance their individual skills and foster growth, ultimately enabling them to carry out their job responsibilities with increased effectiveness and efficiency.

Furthermore, as a representative of the Zynex brand, you bear the responsibility of delivering an exceptional experience to all “customers” in each and every interaction, without exception. Every decision you make should be in alignment with our mission, vision, and strategic objectives. All forms of communication, whether through email, mail, or phone, are expected to maintain a professional, straightforward, and harmonious tone. Any issues or obstacles that arise should be promptly addressed with solutions that align with our overarching strategy.

Competencies Required:

• Adaptability – Adjusts well to change and ambiguity, ensuring priorities are met.
• Customer Focus – Responds rapidly to customer needs, maintains strong customer relationships.
• Results Orientation – Drives improved outcomes and remains flexible to meet customer needs.
• Alignment & Leadership – Leads by example, upholds organizational principles with integrity.
• Decision Making – Handles complexity, considers resources and risks, acts decisively.
• Developing Self & Others – Cultivates a culture of continuous learning and supports team development.

Essential Job Responsibilities:

New Hire Onboarding & Training:

• Provide seamless onboarding experience.
• Report team training needs to Manager.

Leadership:

• Model professional leadership behavior.
• Report non-compliance and support peer leaders.

Quality Checks & Reporting:

• Review employee progress and report trends.
• Provide feedback on team performance.
• Assist in resolving escalations.

General Duties:

• Complete typical Team Lead responsibilities.
• Conduct coaching meetings.
• Review timecards and meet daily goals.
• Maintain professional presence in the office.

Education Requirements:

Associate’s degree required; Bachelor’s degree preferred.

Physical & Environmental Requirements:

• Fast-paced office environment.
• Proficiency with office equipment and software.
• Effective communication skills.
• Ability to sit for extended periods.

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Premium starting pay.
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays + up to 2 additional floating holidays.
• 15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Free and/or subsidized breakfast and lunch.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities/perks.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Zynex Medical is accepting applications through March 31, 2024

Zynex Medical is an Equal Opportunity employer