Job Description
This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Wellness Coordinator shall be responsible for developing, implementing, and sustaining all Wellness Center programming for members and youth and family activities for community participants at the Holyoke YMCA.
Qualifications
• Bachelor’s degree recommended in exercise sports science or a related field.
• Personal Training Certification recommended.
• Experience with training clients
• Excellent oral and written communication skills
• Interpersonal & coaching skills
• Supervisory Experience a plus
• CPR/First Aid Certification within 3 months
• Ability to respond to safety and emergency situations.
Essential Functions
1. Provide leadership and direction to all facets of the Holyoke YMCA wellness center facility including staffing, schedule, programming, safety, equipment oversite and managing risk.
2. Develop and implement cause-driven programming that promotes Youth Development, Healthy Living and Social Responsibility.
3. Responsible for assuring high standards of program quality and safety in accordance with YMCA safety and risk management policies.
4. Recruit, hire, train, supervise, develop, and schedule all employees and volunteers within your department.
5. Motivate and engage your employees and volunteers to increase engagement and retention of members and program participants through regular staff training and meetings focused on high quality outcomes.
6. Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests.
7. Create, develop, and lead wellness and small group training classes daily. Train other wellness staff/volunteers to run these programs at various times throughout the week to encourage engagement of members.
8. Lead, direct and/or teach activities/classes for youth and families which employees or volunteers cannot be secured.
9. Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise, and positive manner while using Listen First skills.
10. Serve as a positive role model by performing excellent service to all members, staff, volunteers, and guests.
11. Understands, supports, and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living and Social Responsibility through active engagement in the Y Annual Campaign and Special Events.
12. Work closely with Welcome Center staff to engage and connect clients with Y programs and membership.
13. Actively participates in management team meetings and committees as assigned.
14. Work to ensure a diverse and inclusive culture at the Y.
15. Follow all policies and procedures of the Y including those set forth in the employee handbook, director handbook, department handbook and the emergency response plan manual.
16. Develop your department’s annual budget; monitor and adjust as needed.
17. Complete and approve payroll for your department.
18. Conduct annual performance reviews on all employees within your department.
19. Collaborate with other directors, Y’s, and community groups.
20. Assure your own self-development through reading, research, and conference or training attendance.
21. Work evenings and weekends as needed.
22. Perform other related duties as assigned by your supervisor or CEO.
23. Compile program statistics. Monitor and evaluate the effectiveness of and participation in programs.
24. Respond to all member and community inquiries and complaints in a timely manner.
25. Perform community presentations about YMCA programs and initiatives.
Cause-Driven Leadership Competencies
• Communication & Influence : Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
• Inclusion : Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
• Critical Thinking & Decision Making : Makes informed decisions based on logic, data, and sound judgment.
• Functional Expertise : Executes superior technical skills for the role.
• Innovation : Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community.
• Program/Project Management : Ensures program or project goals are met and intended impact occurs.
• Developing Self & Others : Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.
• Emotional Maturity : Demonstrates ability to understand and manage emotions effectively in all situations.
Required Certifications
• Bachelor’s degree recommended in exercise sports science or a related field.
• Personal Training Certification is recommended.
• CPR/First Aid Certification within 3 months
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