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Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values
These values – integrity, patient-centered, respect, accountability, and compassion – must guide what we do, as individuals and professionals, every day
Performs a variety of functions that support the patient care provider, physician and other staff while demonstrating professional conduct and a patient centered focus
This includes but is not limited to escorting patients and visitors throughout the hospital A computerized transport system enhances the timely delivery of the patient or visitor to and from their destination
EEO / AA / Disability / Veteran
Responsibilities
Escorts / transports patients and visitors safely, professionally, courteously and in a timely manner throughout the hospital
Follows standard operating protocols and procedures regarding unit and technologist notification, patient identification and proper equipment usage
Upon arriving to the floor, obtains the ticket to ride and medical record from the unit staff, introduces him / herself to the patient and verifies the correct patien tby checking two () patient identifiers
Utilizes appropriate infection control techniques as they apply to the patient condition including but not limited to proper hand hygiene and standard precautions
Uses proper body mechanics, lift devices, patient postioning techniques and equipment correctly while assisting the nurse or other patient care staff to transfer the patient on to or off of the transport equipment and while transporting the patient
Properly uses, maintains and stores equipment including routinely and consistenly checking equipment for cleanliness and safety
Lowers stretchers and beds to lowest levels to ensure patient safety Inspects equipment prior to each patient transport and cleans equipment after each use
Identifies and removes from general use any defective equipment Conducts equipment rounds collecting abandoned equipment to avoid clutter throughout the hospital
Returns oxygen cylinders to the to the appropriate area to ensure organizational compliance Maintains a clean and safe work environment
Understands and uses transport software to identify and mark all milestones As necesary, appropriately, with discretion and within a timely manner identifies any delays or conflicts with the tracking system
Works with the care provider to avoid and resolve delays as quickly as possible bringing the patient to their destination in a timely manner to ensure patient satisfaction and optimum patient throughput
Exhibits a professional, courteous and positive demeanor at all times to the patient, the staff, visitors and fellow hospital employees while honoring the privacy of others
Uses established scripts to greet, hand off and close with the patient to ensure a friendly safe, caring experience Maintains open, clear and professional lines of communication with Transport management and uses effective interpersonal relationship skills in all interactions
Demonstrates respect for the other person in all interactions Maintains a calm attitude in problematic situations and is helpful and cooperative with patients, visitors and all staff
Adheres to all hospital and department specific policies including but not limited to proper dress code, phone etiquette, attendance / punctuality and posted break / lunch schedules
When not actively engaged in a transport job, is in the Transport lounge area and actively seeks out assignments by proactively calling into the system
Performs other duties as requested by department manager or supervisor Displays ID badge at all times Attends staff meetings and a minimum of two () inservices / seminars throughout the year to enhance personal and professional growth and remains compliant with all hospital required mandatory education and training in a timely manner
Qualifications
EDUCATION
High school diploma or GED required Employees employed by YNHH effective / / as a result of the acquisition of the Hospital of St Raphael may meet educational requirements with the applicable combination of education and experience and demonstration of current competences
EXPERIENCE
Successful completion of Hospital orientation
SPECIAL SKILLS
Excellent communication skills Ability to work effectively and respectfully with patients, physicians, co-workers and other staff within the organization
Should exhibit strong verbal communication skills Must have a courteous and professional demeanor with the ability to work effectively in a high demand / high volume service department
PHYSICAL DEMAND
Requires the physical ability to transport patients by stretcher to all parts of the Hospital
Additional Information
THIS POSITION IS COVERED BY THE TEAMSTERS COLLECTIVE BARGAINING AGREEMENT
Minimum – $
Maximum – $
YNHHS Requisition ID
hours ago
