WINTER PARK RESORT OVERVIEW:
WHO WE ARE: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!
WHO WE ARE LOOKING FOR: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone. We work to play… Are you in?
PERKS & BENEFITS: There’s more than a free season pass waiting for you! You don’t just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you’ll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:
The IT Support Specialist (ITSS) will work with a team that acts as the primary engagement point to provide support, resolve problems, and provide solutions with new and existing technologies. The ITSS, under the direction of the IT Operations Manager, performs skilled work in the installation, configuration, support, and maintenance of computers, software, point-of-sale systems, network systems, printers, peripherals, and related equipment. The ITSS is responsible for front-line support of systems and users, providing friendly and timely service. These responsibilities include troubleshooting, repairing, and maintaining hardware and software, answering the help-desk phone, responding to help-desk tickets, and prioritizing the triage and response to new and ongoing support requests. Duties also include the upkeep of documentation and inventory reports.
In addition to applying their own skills, experience, and expertise, the ITSS is expected to leverage internal and external resources to escalate issues in an appropriate and timely manner. This includes escalating to Senior Support Specialists or Systems Administrators, or engaging with vendors for external support, or hardware RMA.
Excellent customer service skills are required to provide responsive service to fellow staff, outside vendors, and end users, ensuring that the department establishes and maintains cooperative working relationships. The ITSS must be able to work under pressure and deadlines, carry out written and oral directions, and prioritize support requests to meet business objectives.
The IT Support Specialist will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
EDUCATION & EXPERIENCE REQUIREMENTS:
Education: High School diploma or equivalent required, degree in Information Systems desired, related field, or equivalent work experience required
Experience: Must have a minimum of 3 years’ experience in the installation, maintenance, and repair of computers and related equipment and software.
Qualifications and Skills:
The base pay range below represents the low and high end of Winter Park Resorts pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.
Salary pay range: $40,000-$50,000
PHYSICAL DEMANDS AND WORKING CONDITIONS:
This position may be required to work evenings, weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily – reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Other Duties As Assigned:
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Join us for a creative summer of adventure in Alaska summer of 2022. At Within The Wild Adventure Company, we...Apply For This Job
Whaler’s Cove Lodge is a sport fishing lodge located on Killisnoo Island in remote Southeast Alaska, and is in its...Apply For This Job
**Now Hiring** Free housing available for full-time employees. Adventure awaits right outside your door when you are living and working...Apply For This Job
Attention drivers! Be a part of the experience with Easton Coach Company and follow the American Queen or American Duchess...Apply For This Job
Hatch River Expeditions is looking for a new team member to work in our commissary in Marble Canyon, Arizona. Hatch...Apply For This Job
NO CDL = $20.05/hr and we will train you to get a CDL Have CDL = Position starts at $20.65/hr....Apply For This Job