Wilbur Labs Looking for Director of Fleet Operations at Los Angeles, California Full Time

About Barkbus

Founded by Los Angeles dog-loving entrepreneurs and creatives, Barkbus is centered around building a community of world-class grooming talent and providing a reliable luxury service through seamless technology. Our goal is to end traumatic trips to the grooming salon by providing a safe and stress-free mobile grooming experience at your doorstep.

Backed by San Francisco-based Startup Studio, Wilbur Labs, Barkbus has had great success disrupting the billion dollar pet grooming industry in SoCal and is now launching in Texas! Guided by our core values of Authentic, Creative, Fun, Resilient, Smile Makers, and Together, we were named to Los Angeles Business Journal’s 2022 Best Places to Work.

About The Role

As Director of Fleet, you will be responsible for owning the strategic planning and execution of all facets of the Barkbus fleet. This includes acquisition, deployment, maintenance, compliance, safety, optimization and more. In this role, you will develop and execute strategies that enhance profitability, improve efficiency, increase customer satisfaction and boost safety. To start, you will oversee a fleet of 45+ vehicles that will double and triple in the coming years. The majority of the Barkbus fleet today is spread across Southern California, however this role will oversee all vehicles in expansion cities and states as well. This role will report directly to the CEO.

Responsibilities:

• Your primary responsibility will be to maximize fleet performance and profitability while implementing processes and procedures that work at scale
• Develop a robust fleet plan that outlines and organizes preventative, predictive and reactive maintenance programs to ensure minimal downtime of vehicles
• Review and refine current vehicle acquisition practices and offer recommendations on the most cost effective strategies to grow a fleet including financing, shipping and transport and vehicle pipeline forecast
• Create operating efficiencies on fuel consumption & costs, mileage & maintenance, asset utilization, parking and the implementation of any programs that increase company productivity and reduce waste
• Oversee any accident insurance claims and repairs, working with the insurance adjusters through the settlement process as needed
• Develop fleet rotation/defleet program to cycle out aging assets as a profit driver for the company
• Create partnerships with 3rd party vendors to allow for vehicle upkeep across the company at scale
• Oversee compliance and ensure all licensing and governmental needs such as registration are met
• Oversee parking & water operations across each location to ensure cost effective approach and develop business continuity plans as needed
• Streamline acquisition of all vehicle related supplies to reduce operational costs
• Source and vendor manage key partners such as interior & exterior cleaning and towel services
• Plan and prepare an annual budget and analyze all financial objectives related to the fleet
• Develop, maintain and update all SOP’s and written programs pertaining to fleet and assets
• Work on additional strategic projects as they are arise

Who you are:

• A relationship builder: You are reliable, accountable, and love to be part of a team while working cross functionally to ensure success of the company across the board.
• A world class executor: Coming up with a great idea does not suffice, it’s closing the loop and executing the strategy seamlessly that excites you!
• A proactive thinker: On top of solving today’s problems, you take the time to think about the future and where you can apply energy and effort to have the biggest impact on the business.
• A detail oriented project manager: No matter what, you get the job done. You obsess over the details and can flip back and forth between high altitude views and digging into the nitty gritty.

Required Qualifications:

• Must be a lover of dogs and vehicles!
• Minimum 8 years of relevant operations experience with at least 4 years overseeing fleets of 25+ vehicles
• Familiarity and working knowledge of vehicle maintenance, collision repair, systems, & components
• Strong working knowledge of diesel engines and Mercedes Sprinter vans strongly preferred
• Project management experience with extreme attention to detail is strongly preferred.
• Excellent time management and problem-solving skills to meet deadlines
• Ability to adapt to the needs of a changing and growing organization
• Mobile service related experience is a plus

Compensation & Benefits:

• Base salary between $100k – $120k DOE
• Stock Options upon required tenure
• Medical, Dental and Vision Insurance
• Pet Insurance & Life Insurance
• Retirement Savings Plan

Equal Opportunity:

Barkbus is an equal opportunity employer. We celebrate an inclusive work environment and encourage folks of all backgrounds to apply. At Barkbus, we embrace our differences and know that our diverse team is a strength that drives our success.