WES HEALTH SYSTEM Looking for Care Coordinator at Philadelphia, PA Full Time

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Care Coordinator, meeting the requirements of a Case Manager, will provide intensive care coordination to children/adolescents and their families. They will assure collaboration of all outside services as well as securing new services that are needed.

• Provide coordination of all services for IBHS consumers and their families well as linkages to new services needed
• Ensure appropriate referrals to community resources and follow-up on these referrals
• Consult with and documents contact with IBHS consumers’ families and significant persons
• Collect information surrounding referrals including but not limited to MTSS paperwork, IEP, discharge summaries, past evaluations, educational plans, treatment history, school behaviors, etc.
• Perform reminder and follow-up calls for Level of Care Assessments and outside service appointments.
• Update contact information in Credible
• Complete social determinant of health scales (matrix) for all consumers, in the absence of a Family Peer Specialist
• Invite and remind interagency meeting participants
• Obtain and updates yearly all consents, tracking expirations to proactively complete
• When needed, monitor consumers’ behaviors emphasize prevention rather than intervention.
• Intervene when problem behaviors are exhibited, which includes but are not limited to counseling, removing them from the area, verbal prompts, securing the assistance of clinical staff, etc.
• Prevent crisis however, when necessary, deescalate children in crisis
• Collect outcome data for consumers and input outcome data into computer system
• Follow up on all consumers needing hospitalization
• Review Assessments and SDOH Matrix for needs identified and connect consumers and families to services to address these needs
• Identify and establish contact with community resources and assist in resource mapping
• Maintain the All IBHS excel resource spreadsheet by adding newly identified resources or changes in contact information
• Complete home and community visits.
• Provide timely completion and follow up of Clinician and Directors requests for connecting families to needed resources
• Escort families to appointments
• Execute discharge plan by making all referrals to community resources
• Represent program/Agency at community activities/fairs
• Meet service productivity expectations
• Complete all paperwork within specified time frames
• Maintain an understanding of agency policies and procedures
• Attend and participate in supervision and staff meetings in accordance with regulatory standards
• Adhere to WES’s Code of Ethics and comply with State Mental Health Code

28 Attend trainings as required by WES

• Participate in and adhere to Individualized Training Plan
• Participate in continuous quality assurance/program development

31 Comply with WES standards for service delivery

• Maintain consumer confidentiality

ADDITIONAL RESPONSIBILITIES:

• Performs other duties and special projects as assigned.

PREREQUISITES & QUALIFICATIONS FOR THE POSITION:

• Bachelors Degree from an accredited university in a mental health discipline such as Psychology, Counseling, Clinical Social Work, or Marriage and Family therapy preferred.
• One (1) year verified experience in case management or counseling with children and families, or is a licensed registered nurse with one (1) year experience.
• Valid FBI clearance, criminal history check and child abuse history clearance required.
• Participation in and completion of all CBH mandatory in-services (must be completed with three (3) months of hire and then annually from the date of the initial training).

WES is an Equal Opportunity Employer. EOE M/F/V/D

Pay Frequency:

• Bi weekly or Twice monthly

Company Description

WES Health System is a health service organization that promotes the total wellness of its patients. Based in Philadelphia, it is currently Pennsylvania’s largest African American-managed behavioral health provider, impacting more than 30,000 patients. WES Health System affords accredited health care programs and services for adults, adolescents, and children. These programs include community-based behavioral health care and social services in outpatient settings in New Jersey, Pennsylvania and Illinois. We offer a competitive benefits package and are an EEO.

The security of our job applicants is important. WES Health System will never ask a job applicant for sensitive personal or financial information unless a formal video or in person interview has been conducted.

WES Health System is a health service organization that promotes the total wellness of its patients. Based in Philadelphia, it is currently Pennsylvania’s largest African American-managed behavioral health provider, impacting more than 30,000 patients. WES Health System affords accredited health care programs and services for adults, adolescents, and children. These programs include community-based behavioral health care and social services in outpatient settings in New Jersey, Pennsylvania and Illinois. We offer a competitive benefits package and are an EEO. The security of our job applicants is important. WES Health System will never ask a job applicant for sensitive personal or financial information unless a formal video or in person interview has been conducted.