Wayfair LLC Looking for Transportation/Logistics Specialist (Mo-Fr & Tu-Sa 6:00Am-2:30Pm) at Wixom MI Full Time

Check out a day in Wayfair’s warehouse here:https://wayfair-1.wistia.com/medias/84rx0mdlxh

Transportation Specialists are responsible for inventory fidelity and back-end warehouse support. Transportation Specialists ensure that POs are in their proper inventory states, leading to streamlined scheduling and delivery. Transportation Specialists are also responsible for reconciling exceptions, reverse logistics, and driver paperwork.

What You’ll Do:

• Use Wayfair inventory systems and tools to ensure “perfect” orders run smoothly from receipt at the terminal to dispatching for delivery

• Identify exceptions such as damage, short shipments, mis shipments, overweight/oversized cartons, etc., and reconcile these issues, engaging Customer Service and other partner teams as needed

• Inventory freight returning after a missed or refused delivery, escalating reports of missing freight to terminal leadership

• Set up schedules for outgoing freight (returns, liquidation, donation, disposal) and maintain relationships with reverse logistics carriers

• Print any necessary paperwork for delivery teams, correcting any errors

• Write and distribute an “end of shift” report to all terminal staff and any necessary partner teams

• Provide feedback on processes and tools

• Support Customer Service and other partner teams in efforts to maintain high customer satisfaction

What You’ll Need

• 2+ years of relevant experience in a similar role.

• Ability to lift 75+ lbsto assist the warehouse team as needed

• Strong written and verbal communication skills with a strong customer-centric approach.

• Ability to multitask and navigate through various systems and tools.

• Well organized and detail oriented.

• Proficient with Microsoft Office (Word, Excel, etc.), and Google Suite (Gmail, Google Sheets, etc.)

• Proactive in identifying opportunities for improvement and driving solutions.

• Experienced in Logistics or Transportation.

• BA/BS preferred, but not required

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

If you are you having any difficulty submitting your application, please reach out to our careers team at [email protected].

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].