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Introduction
Do you want to join an organization that invests in you as a Quality Coordinator RN? At Urgent Care – Practice Ops, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Urgent Care – Practice Ops, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Quality Coordinator RN like you to be a part of our team.
Job Summary and Qualifications
Seeking a Quality Coordinator like you who provides expertise and to be a champion of patient care. The Quality Coordinator RN will work under the direction of the Director or Manager of Quality and the respective market operations executive to support, promote, design, and implement quality and training programs. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
You will:
Ensures quality of care and safe clinical practices are maintained and promoted by visiting clinics, observing clinical processes, assisting in clinical operations if required, and course correcting in real time
In collaboration with the education team, oversees execution of division/market clinical onboarding and initial competency; ensures required training courses documentation is complete
Performs clinic/clinical audits as directed by Director/Manager of Quality
Supports the deployment of any new service or capability from a clinical perspective to meet needs of business
Plans, executes and oversees new patient safety initiatives, such as COVID-19 vaccine administration, enrollment, administration and overall quality
Assists in preparations of quality metric reports and development of meaningful improvement plans in collaboration with clinic staff and/or quality team members
Expertise in EMR and workflows to guide staff competency and best practice
Knowledgeable in clinical disciplines to include Back Office, Point of Care testing, Blood Alcohol testing, Drug Screen testing
Monitors Event Tracking Tool (ETT), facilitates investigation, root cause analysis of every quality event in the Market(s), suggests improvement strategy and closes events in a timely fashion
Hosts educational clinical classes to employees and supports development of ongoing educational resources as related to Quality and Patient Safety initiatives
Plans, schedules, and runs clinic mock emergency scenarios to improve emergency readiness
You Should Have:
Current licensure as a Registered Nurse (RN) in state of residence required
Bachelor Degree required (prefer Bachelor of Science in Nursing)
Minimum 2-years relevant experience preferred
Knowledge of physician office practice or urgent care center operations highly preferred.
Knowledge of applicable regulatory, compliance, and accreditation standards and requirements
Project Management experience: Skilled in project planning, task prioritization, effectively manages resources, outcomes measurement, and tracking. Takes initiative and exercises good judgment
High Impact Communication – Effective oral and written communication skills
CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“Good people beget good people.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Quality Coordinator RN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
