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Job Summary For Service Advisor:
We are looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver’s license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits For Service Advisor
Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k)
PTO
Paid Vacation
Paid Holidays
Paid Training
Growth Opportunities
State-of-the-Art Equipment, Facilities, and Tools
Responsibilities For Service Advisor
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the companys standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications For Service Advisor
High school diploma or equivalent
Valid commercial drivers license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
About Us:
Gengras Motors Cars is a 3rd generation family business, serving Connecticut, Massachusetts and Vermont with new and used car dealerships, that focus on service, sales, parts and collision departments. We specialize in BMW, Volvo, Chevrolet, Chrysler, Dodge, Jeep, Ram, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity.
At Gengras, we believe that “People Come First.” If you are looking for a rewarding career in the auto industry, you will find what you are looking for at Gengras Motor Cars.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, r characteristic protected by federal, state or local laws.