The Marketing Director, JFK will lead the marketing and guest experience before, during, and after the redevelopment of JFK Terminal 8, as well as the future Terminal 1 project. By partnering closely with the URW Airports and JFK Management teams, the Marketing Director is responsible for developing and executing marketing plans, digital initiatives, and programs designed to drive sales and traffic to JFK restaurants and retailers, create unique customer experiences, and increase customer engagement. The Marketing Director will oversee the Guest Experience Manager, who will be responsible for elevating the overall terminal experience and championing our ambitious customer service program.
The right candidate will be eager to work in an environment that can change traveler’s and employee’s perceptions around travel, be ready to receive hands-on experience of the fast-paced airports business, and excited at the opportunity to make a difference in the local community. The Marketing Director will report directly to the Vice President, Marketing and will also work on a robust digital strategy and execution and take a lead co-role in the community outreach and partnership needs of the program.
We are looking for candidates who are passionate about marketing, digital, travel, and retail industries, and who are excited about the opportunity to be part of a team that is building and shaping the airport customer experience.
Key responsibilities of this role include, but are not limited to:
Development Marketing
Operational Marketing
Digital & Services
Competencies & Qualifications
What is important to us:
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us to Reinvent Being Together.
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