UMass Memorial Health Looking for EPIC PRINCIPAL TRAINER- 40 Hours, Days at Worcester, MA  Full Time

At UMass Memorial Health, everyone is a caregiver ‐ regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Position Summary:

This position is responsible for the design, development and maintenance of the Epic training environment, training materials and methods for clinical and non-clinical end users under general direction. Training is typically conducted in the classroom as well as in the practice. The Principal Trainer typically supports an assigned application(s) and is responsible for achieving an in-depth understanding of the software, policies and procedures, and workflow for each application.

Major Responsibilities:

• Translates the functionality of Epic system configuration and workflow validations into a training environment development, easy to understand classroom presentations, and prepare and manage requirements for training sessions in collaboration with the project team.
• Administers a proficiency assessment and class evaluation at the end of each session, and forward ideas to improve the effectiveness of the training to the Principal Trainer Team Lead. Responsible for quality control.
• Collaborates at all levels of organization to deliver customized curriculum and coaching to employees. Leads discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training program.
• Trains additional trainers within the organization, as well as provides training for new hires, and coordinates training for new software releases and updates. Maintains policies/procedures documentation as it relates to Epic training.
• Develops and implements credentialed training programs and materials to support users of Epic applications and clinical information systems. Develop and maintain the master training environment for primary application suites supported.

Position Qualifications:

License/Certification/Education:

Required:

• Current Epic certification(s) or ability to achieve based on UMass Epic Project Commitment.
• Epic Inpatient Clinical Documentation certification highly preferred.
• In lieu of certification, minimum 2 years of demonstrated experience creating training materials and training inpatient nurses and ancillary support staff

Preferred:

• Bachelor’s Degree in related field.

Experience/Skills:

Required:

• Three (3) years or more demonstrated experience facilitating classroom, on-line and one-on-one training.
• Must have excellent written and verbal communication skills.
• Must have ability to work independently with minimal supervision.
• Requires proficiency in computer systems to access and use multiple data systems such as Word, Excel, PowerPoint, as well as medical records systems.
• Must have ability to perform a variety of complex duties ranging from direct involvement in individual processes to overseeing projects.

Preferred:

• Previous experience in a healthcare or clinical setting strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Standards of Respect:

We’re striving to make respect a part of everything we do at UMass Memorial Health ‐ for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.