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TrueNet Communications is seeking an Access Transport Tech to join our team in San Diego, CA General Responsibilities The Access Transport Tech II is responsible for provisioning and / or configuring aggregate devices, routers, optical access, and / or DWDM equipment that carries video, data, and / or telephony traffic
Utilizes various applications for implementation, service, test and acceptance (Remedy, NetSmart, NSP, Preside, Granite, Mint, Secure CRT) at customer sites of increased complexity
Major Tasks With limited supervision, prepares, configures, installs, and provisions Voice, Ethernet and SONET transport equipment for single and multiple dwelling business locations that will support complex services
Inserts access transport equipment into fiber ring Performs access transport equipment maintenance support to include changes, upgrades and migrations, disconnects, decommissions, preparation and configuration in support of fulfillment activities
Works with contractors / vendors to ensure equipment is installed and operating properly Creates, updates and closes Remedy tickets and coordinates with change control as needed
Coordinates with provisioning to verify / finalize customer acceptance of service, confirming service is working as expected, to initiate billing
Ensures quality of processes, programs and customer satisfaction Complies with all safety procedures and policies Performs end-to-end provisioning of customer circuits as designed in an accompanying work package from engineering
Performs all final circuit provisioning and configuration of device and intermediate cross-connects Ensures appropriate iOS upgrade is applied
Performs basic functional testing of equipment to eliminate out-of-box failures Packages equipment per work order in preparation for installation
Works with customer on integration of complex circuits such as BGP, EPLAN, EVPLAN, etc Assists with initial turn-up of CPE equipment
Tests and verifies services in conjunction with the install team This position may be required to work shifts and / or provide / coverage to meet customer demands
SHOUT Notification Tech Ops Engineering (Alcatel-Lucent SAM, Cisco Prime Infrastructure, RAMP) (Critical Level) Performs other duties as assigned Qualifications Required HS diploma, GED, or relevant work experience or more year of experience preferred in related field (e
g technical support, installation, and maintenance) or more years of experience working with IP, Ethernet, SONET, DWDM, DOCSIS, Video and telephone technologies
Requires working knowledge and experience with Granite and Mint or more years of experience specifically in provisioning and troubleshooting layer II and III networks for commercial customers
Demonstrated knowledge of performance testing and test equipment Excellent interpersonal, communication and collaborative skills to work effectively with team throughout the organization
Valid local State Driver’s License Preferred AS / AA or Technical Certification in related discipline strongly desired (e
g, Technical Operations) Cisco certification- CCNA, CCNP All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status
TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans California Consumer Privacy Act (CCPA), read here We are interested in every qualified candidate who is eligible to work in the United States
However, we are not able to sponsor visas for this position (HB, etc) TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets
We plan, design, build and support communications infrastructure for our clients across North America Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, k, paid time off and paid holidays Powered by JazzHR
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