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Summary/Objective
As a Senior Production Manager, you are responsible for overseeing all production aspects of Tres LA events. They must be highly organized, and able to balance a large volume of events at once. Once the event is established/booked, the production manager is responsible for handling all logistics and details of the event including layout, walkthrough, BEO, timelines, vendor COI, guest seating plan with meal selections (if applicable), etc. They are responsible for communicating with other managers including sales, staffing, beverage, culinary, and operations. The production manager is responsible for checking in with the client, vendors, and our onsite team. They will also assist the sales and senior production team with client needs and check in with them post booking to further completion to event execution.
Essential Functions
- Oversee catering and beverage details with special attention and coordination to rentals, venue, and vendors..
- Communicate regularly with clients and vendors to ensure cohesion and satisfaction.
- Attend all walkthroughs with client and fellow vendors to discuss layout and any questions
- Double check production on a weekly basis prior to production meeting. Assist when needed in producing copies of all BEOs for Senior Production Manager, Bar Manager, Operations Manager, and Executive Chef.
- Supervise staff management, menu selection, and equipment rental per event.
- Develop a positive working relationship with clients that provides open communication.
- Respond to clients in an accurate and timely manner via phone and/or email.
- Prepare comprehensive BEOs in accordance to clients’ wants/needs per event.
- Review and finalize sales contracts, BEOs, and payment agreements with booked clients.
- Responsible for creating invoices, collecting deposits, and final payments for offsite events.
- Attend weekly post production meetings to discuss challenges, solutions, and contributing to overall improvement in execution
- Create, review, and confirm rental orders including all event needs, kitchen buildout, furniture, and specialty items
- Assist with communicating to staff supervisors final details for events
- Run errands when necessary.
- Check in onsite with team and client to ensure success of event and learn areas of improvement.
- Communicate regularly with clients and vendors to ensure cohesion and satisfaction.
- Review BEOs and layouts for and proactively collaborate with Sr. Production team, Culinary, Operations, and Beverage
- Maintaining a comprehensive and logistical trends in catering production
- Attend internal and external meeting for large scale productions
- Order office supplies as necessary.
- Assist in creating signage for events as it relates to food and beverage, as necessary
- Contribute to development of internal BEO software including but not limited to adjusting packages, pricing, and menu development
- Cross-train with sales on tasting procedures.
Knowledge and Skills
- Exceptional communication skills to liaise with clients, identify their needs, and ensure client satisfaction
- Multitask, ability to plan and oversee all details as they relate to food, beverage, and venue on multiple events
- Accountability, management of all project elements within time limits and on budget
- Must have restaurant, catering, or hospitality experience including menu development
- Strong knowledge of back or house (kitchen) equipment and procedures
- Knowledge of rentals, and implement rental needs on an event-by-event basis
- “Big picture” thinking, this is key in prioritizing and addressing top concerns, so that they may find the best path forward
- Interpersonal skills, must communicate with executives, managers, and team members in order to optimize and execute event details
- Superb time management skills
- Strong personal and professional judgment, aids in finding the best solution to organizational dilemmas
- Adaptability, this enables them to respond quickly to shifting reality to adjust initiatives and priorities accordingly
- Ability to stand on feet for long hours
- Proficient in BEO (Banquet Event Order) software system, or similar system
- Proficient in MS Office
- Proficient in Quickbooks, or similar accounting system
Work Environment
- Fast-paced, high-pressure environment
Requirements
- Minimum 3 years of event planning experience
- Preferred Bachelor’s Degree in Hospitality Management, Business, or a related field
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk and stand. Employee must be able to continuously reach, bend, lift, carry, stoop, and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.Must be able to stand and walk for long periods of time, sit for long periods of time, see a computer screen for long periods of time, and type 40 (wpm)
Pay & Benefits
- Job Type: Salary, Full-Time
- Salary: $75,000 annually plus commission
Benefits
- Medical, Dental and Vision Insurance
- PTO
- Phone Stipend
- Company credit card
- Access to LinkedIn Learning, Master Class, and etc.
- Discounts to major theme parks (Disneyland, Universal Studios, Knotts Berry Farm, and etc.) through Life Mart.
- 401K
Schedule
- 8-to-10-hour shifts
- Day and Evening Shift
- Monday to Friday
- Weekend Availability
Education and Experience
- Three to four years related experience and/or training.
- California Food Handlers
- Reliable transportation and clean driving record required.
Other Duties
Please note the above list is not exhaustive. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Please note duties, responsibilities and activities may change at any time with or without notice.
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