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Job Description
This position will be responsible for answering helpdesk tickets and responsible for the installation/maintenance of hardware/software. Working with both internal and external customers, ensuring system backups have been completed successfully, handling new user setups and daily/weekly/monthly tasks.
Previous Work Experience:
Normally 1 to 2 years of previous work experience is required to meet job standards.
Education or Experience:
This position must possess a 2-year technical or one to two years of related experience and/or training; or equivalent combination of education and experience.
Computer Proficiency: general networking principals; basic proficiency on e-mail and word processing software and intermediate proficiency on spreadsheet software is required; must be able to view, read, and send e-mail; create, edit and print basic spreadsheets; and create, edit, and print documents. Intermediate to advanced spreadsheet and word processing ability as well as Mainframe/DOS type systems experienced preferred.
