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The Branch Director is responsible for managing day-to-day operations of the branch. This position is responsible for ensuring operational efficiencies, quality of patient care, regulatory compliance, supporting business development and patient growth, achievement of Key performance indicators (KPIs) and people management and development. This position requires knowledge of Home Health and/or Hospice practices and procedures in accordance with state/federal regulations.
Job Qualifications:
Education:
·Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing
License/Certification:
·Current Driver’s License
·Current Registered Nursing License
·Reliable transportation and valid auto liability insurance
Experience:
·2 or more years of management experience; HH or Hospice preferred
·Supervisory experience in healthcare or a hospice setting is preferred
·Must meet all state specific requirements to operate as a hospice program leader
Knowledge and Skills:
·Nursing skills as defined as generally accepted standards of practice.
·Must be organized, detail-oriented, and possess effective communication skills.
·Demonstrates emphasis on improving the quality of staff, systems, and environment
·Obtains an understanding of federal and state regulations
·Possess knowledge of patient care within Home Health or Hospice
Essential Functions:
·Completes assigned workflow tasks within target completion timeframes. Completes assigned workflow tasks within target completion timeframes.
·Ensures all back-office staff complete assigned workflow tasks within the target completion timeframes.
·Assist the Administration with Survey process, preparation, and action plans.
·Conducts daily stand-up calls in accordance with SOP/Policy and Procedure.
·Reviews SHP reports and dashboards in accordance with company policy. Acts on alerts and outliers.
·Leads IDG/Case Conference in accordance with SOP/Policy and Regulatory guidance.
·Completes Payroll tasks per company process. Monitors outliers and overtime.
·Completes Billing tasks per company process.
·Recruits and retains quality talent for the organization.
·Perform timely and accurate performance reviews for all agency staff.
·With the support of the Administrator, counsel’s personnel based upon merit and performance, institutes performance improvement plans when necessary.
·In collaboration with the Administrator determines salary merit increases and bonuses for agency staff.
·Ensures compliance with Infection Prevention, Emergency Preparedness and Grievance policies.
·Reviews Invoices at the direction of the Administrator.
·Coordinates schedules and staffing daily to ensure patient care needs are met.
·Works with Medical Director and community Physicians to coordinate patient care.
·Schedules and attends Quarterly QAPI meetings. Ensures action items are reported to the Governing Body.
·Coordinates with the Volunteer Coordinator to ensure volunteer program is in compliance.
·Coordinates with the Bereavement Coordinator to ensure compliance in the Bereavement Program
·Monitors branch performance in HCHB Analytics as directed by Administrator.
·Ensures renewable requirements are met timely.
·Coordinates with Administrator to ensure staff performance appraisals are completed timely.
·Coordinates with Administrator to ensure staff disciplinary actions are completed timely.
·Prepares the agency QAPI review in partnership with regional educators, the Administrator and other QAPI committee members.
·Schedules the QAPI review, leads the QAPI meeting with committee members and ensures the completion and implementation of Performance Improvement Plans.
·Prepares that Annual Agency Evaluation in partnership with regional educators, and Administrator.
·Participates in Branch Key Performance Indicator monitoring and as indicated actions in coordination with branch Administrator.
·Ensures staff educational requirements are met for new staff, as indicated by performance and annually.
·Reviews referrals for eligibility, ensures a timely initiation of care.
·Reviews Admission packages, consent forms and indicated in workflow tasks.
·Conducts staff meetings in coordination with Administrator. Communicates policy and procedure, protocol, regulatory and company updates/changes.
·Responds to email timely.
·Perform other duties as assigned.
Equal Employment Opportunity:
Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
Traditions Health Mandatory COVID-19 Vaccine Policy:
Pursuant to the CMS Omnibus COVID-19 Health Care Staff Vaccination Final Rule effective February 14, 2022 Traditions Health is required to have policies and procedures in place to ensure all facility staff, regardless of clinical responsibility or resident contact (Home health and hospice employees, Licensed practitioners, Students, trainees, and volunteers; and Individuals who provide care, treatment, or other services for the home health and hospice and/or its patients, under contract or by other arrangement), are either fully vaccinated against COVID-19 or have been granted a qualifying religious or medical exemption. All applicants to whom an offer of employment is made, shall be required, as a condition of employment, to either be fully vaccinated by their start date, or approved for a medical or religious exemption. The policies and procedures specified do not apply to staff who exclusively provide telehealth or telemedicine services, and staff who provide support services for the home health and hospice agencies that are performed exclusively outside of the settings where home health and hospice services are directly provided to patients and who do not have any direct contact with patients, families, and caregivers, and other staff. For questions related to this policy, please contact our talent acquisition team.
