CUSTOMER SERVICE SPECIALIST
Born from the will of the LVMH group, world leader in luxury, to establish itself in the eyewear sector, Thélios designs, produces and distributes sunglasses and optical frames for some of its most prestigious Maisons: Dior, Fendi, Celine, Givenchy, Bvlgari, TAG Heuer, Loewe, Stella McCartney, Kenzo, Berluti and Fred. With its Manifattura, located in Italy, Thélios blends the distinct identity of each Maison with Italian craftsmanship to create exceptional luxury eyewear. Thélios offers its own “enlightened look” on the sector, providing the highest level of quality and excellence both in its products and service!
Location: New Jersey Office, Rutherford
Reports to: Customer Service Manager
Department: Optical Channel
Job Status: Full-time
POSITION SUMMARY: This person will be responsible for order entry, modifications/releases, tracking and monitoring of orders/backorders while providing excellent customer service. The ideal individual should possess exceptional communication skills and impeccable attention to detail.
KEY RESPONSIBILITIES
THE RIGHT CANDIDATE
The ideal candidate is a proactive organizer, professional and problem-solver. The role involves working with a cross-functional team both junior & senior stakeholders and complex situations. A calm demeanor measured attitude and positive outlook are essential to success.
SKILLS/ EXPERIENCE
Thank you in advance for your interest in this opening. Thélios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. At this time, only qualified candidates will be contacted.
Direct applicants only, no third-party staffing inquiries, please.
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