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Bank Contact Center Manager – To $125K – Brooklyn, NY – Job # 3148
Who We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.The PositionOur Brooklyn, NY-based bank client is seeking to fill a Bank Contact Center Manager role. The successful candidate will Directly manage team leads in the contact center in accordance with the bank’s policies, including interviewing, hiring, and assigning work; rewarding, development coaching, counseling, and disciplining team members; evaluating performance; recommending team members for promotion, transfer, or termination. This role involves managing a team of Assistant Managers, Team Leads, Workforce Management, and Quality Assurance Managers.This position offers a generous base salary of up to $125K and an excellent benefits package. (This is not a remote position).Bank Contact Center Manager responsibilities include:
Who Are You?You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.You also bring the following skills and experience:
The next step is yours. Email us your current resume along with the position you are considering to:(url removed)
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