The Bay Area Air Quality Management District Looking for TEMPORARY PROGRAMMER ANALYST I/II at San Francisco, CA  Full Time

The Bay Area Air Quality Management District (Air District) is a regional government agency, committed to achieving clean air to protect the public’s health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices.

The Air District’s jurisdiction encompasses all of seven counties – Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others – southwestern Solano and southern Sonoma.

The Air District is recruiting for the position of Temporary Programmer Analyst I/II in the Information Services Division. There is one (1) vacancy. Please note that this is a temporary position expected to be 6-9 months in duration.

This temporary Programmer Analyst I/II would work primarily in an IT Help Desk/Service Desk function.

DEFINITION

Under general supervision, performs computer programming and applications systems design and modification of a routine to complex nature in support of District administrative, business, engineering and other technical services; performs related work as assigned.

DISTINGUISHING CHARACTERISTICS

Programmer Analyst I is the entry level of this series. Initially under close supervision, incumbents perform routine programming, coding, and computer application work. As technical knowledge and experience are gained, the work becomes increasingly more diversified and difficult and there is greater independence of action within established guidelines and procedures. This class is alternately staffed with Programmer Analyst II and incumbents may advance to the higher level after gaining experience and demonstration proficiency, which meet the qualifications of the higher level class.

Programmer Analyst II is the journey level of this series. Incumbents perform a variety of difficult programming, coding, and computer application work and exercise a greater latitude of independent judgement. This class is distinguished from Systems Analyst in that the latter coordinates, analyzes, designs, implements and evaluates the acquisition, development and maintenance of District-wide management information systems.

EXAMPLES OF DUTIES (Illustrative Only)

Performs Help Desk/Service Desk roles and functions: [Onsite/remote/phone support | Audio/video support | Copier/printer support | Executive support | Desktop computer support [desktop PCs, laptops, tablets, mobile phones, desk phones] | Lab support | Computer imaging (building/deployment) | Active Directory/Exchange administration | Asset management | Knowledge of using ticketing systems | Knowledge of ITIL fundamental concepts | Knowledge of basic networking (DHCP, DNS, TCP/IP, etc.) | Research new technologies | IT on-boarding/off-boarding | IT documentation | Customer service oriented | Lift moderately heavy objects up to 50 lbs.

Confers with and assists computer operations staff to resolve computer related problems.

Gathers, analyzes and documents information regarding user systems and requirements and develops or modifies automated systems to fulfill these needs.

Troubleshoot software problems as needed, for user and information systems personnel.

Maintains current knowledge of technology and new computer user applications.

Designs, codes and tests application programs based on program specifications.

Tests and debugs programs; provides for maintenance and enhancements as assigned.

Conducts feasibility studies and develops system, time, equipment and cost requirements.

Using computer-generated techniques, simulates hardware and software problems, tests and evaluates alternative solutions, and recommends and implements appropriate applications design.

Develops program logic and processing steps; codes programs in appropriate languages using structured programming techniques.

Plans and develops test data to validate new or modified programs; designs input and output forms and documents.

Writes program and design documentation and user procedures and instructions and assists user departments and staff in implementing new or modified programs and applications; tracks and evaluates project and systems progress.

Writes utility programs to support and validate adapted systems and programs.

Writes, modifies and converts computer models, subroutines and data files.

Confers with user department staff regarding assigned functional program areas.

Maintains records and prepares periodic and special reports of work performed.

Education and Experience:

A typical way to obtain the knowledge and skills is:

Programmer Analyst I: Equivalent to graduation from a four-year college or university with major coursework in computer science or a closely related field. In addition to the education requirement, two years of experience in applications programming for a mainframe or minicomputer system.

Programmer Analyst II: Equivalent to graduation from a four-year college or university with major coursework in computer science or a closely related field. In addition to the education requirement, two years of experience in applications programming for a mainframe or minicomputer system and two years of programming and systems analysis experience.

Additional experience may be substituted for college education on a year for year basis for up to two years of the required education.

Other Requirements:
Must possess a valid California driver’s license.

Experience working in a Help Desk and Service Desk environment is highly desirable.

Interested individuals must submit a completed BAAQMD application, chronological resume, and responses to the supplemental questions no later than 5:00 p.m. on Monday, July 24, 2023. Applications are accepted online only. Please visit our website at to apply or to download an application. Resumes must be included, and not in lieu of the required application materials. Postmarks, faxes, and E-mailed applications will not be accepted.

Except as requested in this announcement, do not include any additional documents, such as letters of recommendation, performance evaluations, work samples, etc. They will not be considered or returned.

Supplemental Questionnaire Instructions:
Individuals who apply for this position must respond to each of the supplemental questions. The responses to the supplemental application questions will be used in accordance with the procedures indicated under the Selection Criteria in the vacancy announcement. Your responses should be as detailed as possible.

Instructions:

• Please limit your responses to one page per question.
• Do not combine your responses, or reference your application, resume, or any other requested documentation that you have included with your application packet to answer a question.
• For each question regarding experience, you must provide: the name of the employer where you gained your experience, your job title, length of time in years/months performing the specific function, and detailed examples that illustrate your duties and responsibilities.

Please be advised that the information you provide will be evaluated “as is” and incomplete applications will likely receive lower ratings. Therefore, it is very important to provide a concise, organized, and easy to follow response to each question.

SELECTION CRITERIA:
Selection may be based upon a competitive examination consisting of a written exercise, interview, or combination of the two. Depending on the number of qualified applicants, an application screening and/or panel interview may be used to determine the most qualified applicants.

The Air District may hire from this recruitment process to fill future vacancies occurring within the next 18 months.

Updates regarding your status in the recruitment will be sent via email, unless you indicate a different preference on your application.

Persons with disabilities who may require reasonable accommodations during the application and/or selection process should notify the Human Resources Office at (415) 749-4980.

The Air District is an Equal Opportunity Employer.