The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VAclient relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more.
The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client’s needs and preferences. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual’s best practices for success.
Essential Duties And Responsibilities
The VA may assist the client with:
Project management and organization-
Personal and business calendar management-
Research-
Purchases-
Email inbox management-
Attend meetings virtually-
Other duties as assigned.
Requirements
Desired Skills and Attributes:
Qualifications
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